RM5 FOR RM50 VOUCHER PACK
Frequently Asked Questions
1. What does this Sale offer?
Users who click on the ‘RM5 for RM50 Voucher Pack” digital ads or banner in Touch ‘n Go eWallet app and pay an amount of RM5.00 (“Transaction”) will receive NINE (9) vouchers (“Voucher Pack”) as stated below.
2. When will the Sale take place?
This Sale will begin from 26 January 2024 to 29 February 2024(“Sale Period”)
3. Who is eligible?
All Touch ‘n Go eWallet users who comply with the terms & conditions of this Sale.
4. What type of vouchers I would receive?
Eligible users will receive NINE (9) vouchers from the following list upon each successful eligibleTransaction:
Voucher type | Applicable transaction | Voucher cashback value | Minimum spend to utilize voucher | Validity |
Lazada | Lazada app in Touch ‘n Go eWallet, Lazada app or website.
| RM6.00 | RM200.00 | 7 days |
TikTok | TikTok or TikTok Shop
| RM5.00 | RM80.00 | 7 days |
Taobao | Taobao app or website
| RM6.00 | RM200.00 | 7 days |
Foodpanda | Foodpanda app
| RM5.00
| RM50.00
| 7 days
|
Apple App Store/ | Apple App Store or Google Play Store
| RM5.00 | RM40.00 | 10 days |
CTOS | MyCTOS Score Report purchased through Touch ‘n Go eWallet
| RM5.00 | RM26.50 | 7 days
|
SHEIN | SHEIN app or website | RM6.00 | RM150.00 | 10 days
|
ZALORA | Zalora app or website
| RM6.00 | RM150.00 | 10 days |
Klook | Klook app in Touch ‘n Go eWallet, Klook app or website
| RM6.00 | RM150.00 | 10 Days |
5. How can I purchase the Voucher Pack?
Step 1: Click on the ‘RM5 for RM50 Voucher Pack’ digital ad or promo banner in Touch ‘n Go eWallet app.
Step 2: Make a payment of RM5.00.
Payment can only be made through Touch ‘n Go eWallet.
6. What is the validity of the vouchers received?
Each voucher is valid from the date of voucher set issued. Validity of each voucher may differ. Refer to the table in Q3 for validity of each voucher. Any unused vouchers thereafter will expire.
7. How many times I can purchase the Voucher Pack?
Users are eligible to purchase the Voucher Pack unlimited times, throughout the Sale Period. However, only ONE (1) Voucher Pack can be purchased per transaction.
8. Where can I find the vouchers after successfully purchasing the Voucher Pack?
The vouchers will be immediately available in user’s Touch ‘n Go eWallet (GOrewards > Collection) upon each successful Transaction of RM5.00.
9. Why didn’t I get any voucher after purchased?
You will not get vouchers if you have made the payment after sale ends on 29 February 2024, 11:59:59PM.
A refund will be made will be credited to your respective Touch ‘n Go eWallet account within 7 working days from 29 February 2024.
10. I did not receive my vouchers despite fulfilling all the crireria. What can I do?
Please reach our Careline at https://tngd.my/careline-webform with all relevant information and a screenshot.
RM5 FOR RM50 VOUCHER PACK
Soalan Lazim
1. Apakah tawaran Jualan ini?
Pengguna yang mengetik iklan digital ‘RM5 for RM50 Voucher Pack’ atau sepanduk dalam aplikasi Touch ‘n Go eWallet dan membayar sejumlah RM5.00 (“Transaksi”) akan dapat SEMBILAN (9) baucar (“Pek Baucar”) seperti yang tertera di bawah.
2. Bilakah Jualan ini dijalankan?
Jualan ini akan bermula pada 26 Januari 2024 12:00 AM sehingga 29 Februari 2024 11:59PM (“Tempoh Jualan”)
3. Siapakah yang layak menikmati Jualan ini?
Semua pengguna-pengguna Touch ‘n Go eWallet yang mematuhi terma dan syarat Jualan ini.
4. Apakah jenis baucar yang akan saya terima?
Anda akan menerima SEMBILAN (9) baucar daripada senarai berikut bagi setiap transaksi yang layak yang berjaya:
Jenis Baucar | Transaksi Berkaitan | Nilai pulangan tunai baucar | Perbelanjaan minimum untuk menggunakan baucar | Validiti |
Lazada | Aplikasi Lazada dalam Touch ‘n Go eWallet, aplikasi atau laman web Lazada
| RM6.00 | RM200.00 | 7 hari |
TikTok | TikTok atau TikTok Shop
| RM5.00 | RM80.00 | 7 hari |
Taobao | Aplikasi atau laman web Taobao
| RM6.00 | RM200.00 | 7 hari |
Foodpanda | Aplikasi Foodpanda
| RM5.00
| RM50.00
| 7 hari
|
Apple App Store/ | Apple App Store atau Google Play Store | RM5.00 | RM40.00 | 10 hari |
CTOS | Pembelian MyCTOS Score Report melalui Touch ‘n Go eWallet
| RM5.00 | RM26.50 | 7 hari
|
SHEIN | Aplikasi atau laman web SHEIN
| RM6.00 | RM150.00 | 10 hari
|
ZALORA | Aplikasi atau laman web Zalora
| RM6.00 | RM150.00 | 10 hari |
Klook | Aplikasi Klook dalamTouch ‘n Go eWallet, aplikasi atau laman web Klook
| RM6.00 | RM150.00 | 10 hari |
5. Bagaimanakah saya boleh membeli Pek Baucar ini?
Langkah 1: Anda boleh klik melalui iklan digital 'RM5 for RM50 Voucher Pack' atau sepanduk dalam aplikasi Touch 'n Go eWallet.
Langkah 2: Buat pembayaran RM5.00
Pembayaran hanya boleh dilakukan melalui Touch 'n Go eWallet.
6. Berapa lamakah tempoh sah baucar yang saya terima?
Semua baucar adalah sah dari tarikh penerbitan baucar tersebut. Tempoh Sah setiap baucar mungkin bebeza. Sila rujuk jadual di Q3 untuk tempoh sah baucar tersebut. Baucar yang tidak digunakan selepas tempoh sah akan luput
7. Berapa kalikah saya boleh membeli Pek Baucar ini?
Pengguna dibenarkan untuk membeli Pek Baucar ini berkali-kali tanpa had, sepanjang tempoh jualan. Namun, pengguna hanya boleh membeli SATU (1) Pek Baucar Sahaja dalam setiap transaksi.
8. Di manakah saya boleh lihat baucar-baucar tersebut selepas berjaya membeli Pek Baucar ini?
Baucar-baucar tersebut akan tersedia dengan serta-merta dalam Touch ‘n Go eWallet pengguna (GOrewards > Collection) sebaik sahaja transaksi RM5.00 berjaya dilakukan.
9. Mengapakah saya tidak menerima apa-apa baucar selepas membuat bayaran RM5.00?
Anda tidak akan dapat baucar jika pembayaran dibuat selepas jualan berakhir pada 29 Februari 2024 11:59:59PM.
Bayaran semula akan dikreditkan semula ke dalam akaun Touch ‘n Go eWallet anda dalam tempoh 7 hari bekerja dari 29 Februari 2024.
10. Saya tidak menerima baucar-baucar tersebut walaupun memenuhi semua kriteria. Apakah yang perlu saya buat?
Sila hubungi Khidmat Pelanggan di https://tngd.my/careline-webform atau talian +603-5022 3888 dan sertakan semua maklumat yang berkaitan bersama dengan tangkapan skrin (screenshot) anda.