Our Story

Malaysia’s mobility leader paves the way to a cashless society

Leading the way to progress
Touch ’n Go is the cornerstone of the digital transformation within Malaysia’s mobility ecosystem, pioneering a seamless consumer experience for millions of people across Malaysia. At the forefront of the Fintech revolution, every initiative enhances the way the nation works, lives and plays.

For over two decades, Touch ’n Go has led the digital transformation of Malaysia’s progress towards a cashless society. What began with commuter convenience has grown to become a Fintech solution that is no longer bound to highways, but is now a facet of the lives of more than half the country.

Built on the tenet of increasing financial inclusion across Malaysia, Touch ’n Go has sought to redefine the role of Fintech within our lives nationwide. With every product launch, the group brings its goal of a unified, seamless consumer experience closer to reality. 
Touch ‘n Go through the years
1997
The introduction of the first Touch ‘n Go Card
2000
SmartTAG hits the market to elevate customer convenience at tolls
2008
Touch ’n Go Cards become a mode of payment on trains and buses, expanding the cashless experience to new users
2011
Parking features extend to on-street parking along with 100% Touch n Go Card adoption on all highways
2019
Launched Touch ‘n Go RFID and PayDirect™ across all open toll highways across Klang Valley
2017
Touch ’n Go enters the Fintech space with the launch of Touch ’n Go eWallet and partners with Ant Financial to form TNG Digital
2020
More financial services, such as GO+, are made available 
1997
The introduction of the first Touch ‘n Go Card
2000
SmartTAG hits the market to elevate customer convenience at tolls
2008
Touch ’n Go Cards become a mode of payment on trains and buses, expanding the cashless experience to new users
2011
Parking features extend to on-street parking along with 100% Touch n Go Card adoption on all highways
2017
Touch ’n Go enters the Fintech space with the launch of Touch ’n Go eWallet and partners with Ant Financial to form TNG Digital
2019
Launched Touch ‘n Go RFID and PayDirect™ across all open toll highways across Klang Valley
2020
More financial services, such as GO+, are made available 
Touch ‘n Go today

82M+

Touch ‘n Go Cards sold

1.4M+

RFID Tags on the road

16M+

Touch ‘n Go eWallet users

18K+

Reload points nationwide

30+

Highways enabled

700+

Parking sites nationwide enabled

1.6K+

Train stations and buses enabled

410K+

Touch ‘n Go eWallet merchants

82M+

Touch ‘n Go Cards sold

410K+

Touch ‘n Go e-Wallet merchants

16M+

Touch ‘n Go eWallet users

18K+

Reload points nationwide

1.6K+

Train stations and buses enabled

30+

Highways enabled

700+

Parking sites nationwide enabled

1.4M+

RFID Tags on the road

What drives us

Vision Statement
To be No. 1 in the electronic payment system for micro payment towards realising a cashless society.
Mission Statement
To provide secure, swift and convenient cashless payment mode to all.
Quality Policy
TNGSB aims to enhance customer satisfaction by complying with the requirement of the Quality Management System (QMS) and continually improving the effectiveness of QMS.
Values
Integrity, Customer Focused, Teamwork & Passion for success.