After the user has made the payment, merchant should receive an app notification stating that the payment has been made successfully. Alternatively, merchant may also ask the user to show the proof of payment from his or her Touch ‘n Go eWallet.
You will receive a merchant approval email from TNG Digital and the Merchant QR code will be delivered to you within 3 to 5 working days. If you still did not receive the Merchant QR code, please contact our helpdesk for further support.
The daily settlement report will be ready automatically at the end of each day. Merchants will receive an app notification when the report is ready to review.
Daily cut off time is 23:59:59.
Payment will be credited into to merchant bank account within T+1 based on central region business working day.
Merchant may change the details by contacting our Helpdesk at 603 – 5022 3888 (7 a.m.-10 p.m.)