Touch 'n Go eWallet x Insure360 11x GOrewards Points Campaign

Frequently Asked Questions (FAQ)

  1. What is this campaign about?

  • Touch ‘n Go eWallet users who purchase a Critical Illness plan, Medical Plan or 2-in-1 Bundle plan via Insure360 for the first time, within the Campaign Period, is entitled to get 11X GOrewards Points (1X GOrewards Points + 10X Bonus Points) (“Points”).

  1. What is the duration of the campaign?

  • The Campaign begins on 14th November 2023 to 31st March 2024, both dates inclusive.

  1. Will I get 10X Bonus Points if I purchased CI Insure previously and perform recurring on monthly basis?   

  • This campaign is applicable to new users who make a purchase of the above-mentioned Insurance plan via Insure360 through Touch ‘n Go app for the first time ever only, during the campaign period.

  1. I already purchased Critical Illness plan earlier on. Can I still enjoy getting 10X Bonus Points if I purchase Medical plan during campaign period?

  • Unfortunately no. This campaign is applicable to new user that purchase Insurance plan via Insure360 for the first time only.

  1. Is there any limit for this campaign?

  • Yes, the Bonus Points are capped at first 1,800,000 points within Campaign Period.

  1. When will I receive my Bonus Points?

  • You will receive the Bonus Points within 15 working days after the issuance of said policy.   

  1. Are the Bonus Points earned based on transaction amount or Insurance gross premium amount?  

  • The Bonus Points is based on transaction amount.  

Kempen Touch 'n Go eWallet x Insure360 11x Mata Ganjaran GOrewards

Soalan Lazim

  1. Apakah tawaran kempen ini?

  • Pengguna Touch ‘n Go yang membeli pelan insurans Critical Illness, Medical ataupun 2-in-1 Bundle melalui Insure360 untuk pertama kali dalam aplikasi Touch ‘n Go eWallet, semasa tempoh kempen, layak mendapat 11X Mata Ganjaran GOrewards (1X Mata Ganjaran GOrewards + 10X Mata Ganjaran Tambahan) (“Mata Ganjaran”). 

  1. Berapa lamakah tempoh kempen?

  • Kempen bermula pada 14hb November 2023 hingga 31hb March 2023, termasuk kedua-dua tarikh yang dinyatakan.

  1. Adakah saya layak mendapat 10X mata ganjaran tambahan sekiranya saya telah membeli CI Insure sebelum ini dan memilih pembayaran auto secara bulanan?

  • Tidak, kempen ini cuma layak bagi pengguna pertama yang membeli pelan insurans yang melalui Insure360.

  1. Saya sudah membeli pelan Critical Illness sebelum ini. Adahkan saya masih layak mendapat 10X Mata Ganjaran Tambahan sekiranya saya membeli pelan Medical dalam tempoh kempen?

  • Tidak, kempen ini terbuka bagi pengguna pertama yang membeli pelan insurans yang disebutkan di atas melalui Insure360 untuk kali yang pertama dalam aplikasi Touch ‘n Go eWallet sahaja, dalam tempoh kempen.

  1. Adakah had untuk kempen ini?

  • Ya, mata ganjaran tambahan hanya terhad pada 1,800,000 mata ganjaran pertama sepanjang Tempoh Kempen.

  1. Bilakah saya akan menerima Mata Ganjaran Tambahan?

  • Anda akan menerima Mata Ganjaran Tambahan dalam 15 hari bekerja setelah penerbitan polisi.

  1. Adakah jumlah Mata Ganjaran Tambahan yang diberi berdasarkan jumlah transaksi ataupun jumlah Premium Kasar?

  • Mata Ganjaran Tambahan adalah berdasarkan jumlah transaksi.