Get Started on eRefund
Ensure that all your Touch 'n Go products are registered on the portal to facilitate refunds.
If you haven't done so, select the option below to begin the process.
Card
Get refunds for lost, stolen, or expired cards, dispute charges on your Touch 'n Go card, or reclaim funds from inactive cards—all in one convenient option!
RFID
Suspect an incorrect charge on your RFID? Simply request a refund through our portal, and we'll handle the rest!
PayDirect
Worried about billing errors? Easily submit your refund request via our form, and we'll sort it out for you!!
eWallet
File a refund request related to TNG eWallet and track the status.