Get Started on eRefund

Ensure that all your Touch 'n Go products are registered on the portal to facilitate refunds.

If you haven't done so, select the option below to begin the process.

Refund
Card

Get refunds for lost, stolen, or expired cards, dispute charges on your Touch 'n Go card, or reclaim funds from inactive cards—all in one convenient option!

Refund
RFID

Get refunds for incorrect charges on your RFID Tag, ensuring accurate billing and transaction records.

Refund
PayDirect

Rectify billing errors on PayDirect transactions by initiating refunds for any discrepancies.