Frequently Asked Questions

 

  1. What is The RED/TikTok Klook Vouchers GiveawayTrivia?In the TikTok/Xiaohongshu Klook Vouchers Giveaway Trivia, users can stand a chance to win a RM1,000 or RM100 Klook Voucher by answering the trivia questions correctly where the questions can be found in Touch ‘n Go eWallet app under ‘Promotions’ and engage with either ONE of the following social media platforms (TikTok OR Xiaohongshu):

TikTok -

Step 1: Follow our official account @touchngoewallet

Step 2: Like the Klook Giveaway video. (The video will be at the post) 

Step 3: Comment ‘done’ at the comment section after you answered the trivia.

OR

Xiaohongshu/ RED -

Step 1: Follow our official account @TouchngoeWallet Official (RED ID: TouchngoeWallet)

Step 2: Like & Collect the Klook Giveaway post.

Step 3: Comment ‘done’ at the comment section after you answered the trivia.

  1. What is the duration of The RED/ TikTok Klook Vouchers Giveaway Trivia?The Campaign starts from 20 October 2022 and ends on 20 November 2022.

  2. Who is eligible to participate in the Campaign?All Touch ‘n Go eWallet users EXCEPT for employees of TNG Digital Sdn. Bhd.

  3. How are the winners being selected?11 Winners from TikTok and 11 Winners from Xiaohongshu/ RED will be randomly chosen from the list of users who have successfully answered all the trivia questions correctly.

  4. How many times can I win prizes in this campaign?Each user is only entitled to win ONE (1) prize throughout the entire Campaign Period.

  5. How will I know that I have won a prize?The winners will be informed via Email by TNGD.

  6. When will the winners be announced?Winners will be selected and announced within 3 working days after the campaign period.

  7. I am one of the winners. What do I need to do to claim for the prize? Winners will be notified via Email and required to provide their Full Name, Contact Number and Address so that TNG Digital Sdn. Bhd. can deliver the Klook Voucher. 

Soalan-soalan Lazim

  1.  Apakah itu 'RED/TikTok Klook Vouchers GiveawayTrivia' ?

Dalam‘RED/TikTok Klook Vouchers GiveawayTrivia’, pengguna berpeluang memenangi Baucar Klook bernilai RM1000 atau RM100 dengan menjawab soalan trivia di mana soalan boleh didapati dalam aplikasi Touch ‘n Go eWallet di bawah ‘Promosi’ dengan betul dan terlibat dengan salah satu daripada platform media sosial berikut (TikTok ATAU Xiaohongshu):

TikTok -

Langkah 1: Ikuti akaun rasmi kami @touchngoewallet

Langkah 2: Tekan butang ‘suka’ pada rakaman video ‘Klook Giveaway’. (Video akan berada di siaran)

Langkah 3: Komen ‘done’ di ruangan komen selepas menjawab soalan trivia.

 

ATAU

Xiaohongshu/ RED -

Langkah 1: Ikuti akaun rasmi kami @TouchngoeWallet Official (RED ID: TouchngoeWallet)

Langkah 2: Tekan butang ‘suka’ dan kumpul posting ‘Klook Giveaway’.

Langkah 3: Komen ‘done’ di ruangan komen selepas menjawab soalan trivia.

 

  1. Apakah tempoh 'RED/TikTok Klook Vouchers GiveawayTrivia'?Kempen ini bermula daripada 20 October 2022 dan berakhir pada 20 November 2022.

  2. Siapakah yang layak untuk menyertai Kempen ini?Semua pengguna Touch 'n Go eWallet KECUALI kakitangan TNG Digital Sdn. Bhd.

  3. Bagaimanakah pemenang  RED/TikTok Klook Vouchers GiveawayTrivia dipilih?11 pemenang dari TikTok dan 11 pemenang dari Xiaohongshu/ RED akan dipilih secara rawak daripada senarai pengguna yang berjaya menjawab semua soalan trivia dengan betul dalam Tempoh Kempen.

  4. Berapa kali saya boleh menangi hadiah dalam kempen ini?Setiap pengguna hanya layak memenangi SATU (1) hadiah sepanjang Tempoh Kempen.

  5. Bagaimanakah saya akan dapat tahu bahawa saya telah memenangi hadiah?Pemenang akan dimaklumkan melalui Email.

  6. Bilakah pemenang akan diumumkan?Pemenang akan dipilih dan diumumkan dalam tempoh 3 hari bekerja selepas tempoh kempen.

  7. Saya salah seorang pemenang. Apakah yang perlu saya lakukan untuk menuntut hadiah?Pemenang akan dimaklumkan melalui E-mel dan diminta memberikan Nama Penuh, Nombor Telefon dan Alamat supaya TNG Digital Sdn. Bhd. boleh menghantar Baucar Klook.