Frequently Asked Questions
What is this promotion?
This Promotion is organized by TNG Digital Sdn. Bhd. (TNGD). Users who purchase MotoInsure shall be entitled to a randomized cashback of RM1.88, RM3.88 or RM 8.88 during the Promotion Period.
What is the duration of this promotion?
The Promotion Period is from 15 Jan 2024 until 24 Feb 2024, inclusive of both dates.
How is the Cashback amount calculated?
The Cashback amount is based on the randomizer and the Cashback value and quantity is shown as below.
Cashback Value (RM) | Quantity | Budget (RM) | Ratio |
1.88 | 1,300 | 2,444 | 79% |
3.88 | 300 | 1,164 | 18% |
8.88 | 50 | 444 | 3% |
Total | 1,650 | 4,052 | 100% |
When will I receive the Cashback?
You will receive the Cashback in your Touch ‘n Go eWallet account within 10 working days after issuance of the said policy.
Is there a limit / capping for this promotion?
Yes. The total maximum Cashback fund of this Promotion is RM4,052 that is to be given out to all Eligible Users throughout the Promotion Period, based on first come, first served basis. This Promotion will cease once the maximum Cashback fund has been fully utilized or at the expiration of Promotion Period, whenever is earlier.
Who can I contact if I did not receive the Cashback after 10 working days after the issuance of the policy?
You may reach out to TNG Digital by calling +603-5022 3888 (Mon-Sun 7:00am – 10:00pm) or write to us at https://tngd.my/careline-webform
Soalan Lazim
Apakah tawaran promosi ini?
Promosi ini dianjurkan oleh TNG Digital Sdn Bhd (TNGD). Pengguna yang membeli MotoInsure layak mendapat pulangan tunai rawak sebanyak RM1.88, RM3.88 atau RM 8.88 semasa Tempoh Promosi.
Apakah tempoh promosi ini?
Tempoh promosi adalah dari 15 Jan 2024 sehingga 24 Feb 2024, termasuk tarikh yang dinyatakan.
Bagaimanakah jumlah pulangan tunai dikira?
Jumlah pulangan tunai adalah berdasarkan rawak dan nilai pulangan tunai dan kuantiti ditunjukkan seperti di bawah.
Nilai Pulangan Tunai (RM) | Kuantiti | Bajet (RM) | Nisbah |
1.88 | 1,300 | 2,444 | 79% |
3.88 | 300 | 1,164 | 18% |
8.88 | 50 | 444 | 3% |
Jumlah | 1,650 | 4,052 | 100.% |
Bilakah saya boleh menerima pulangan tunai?
Anda akan menerima Pulangan Tunai dalam akaun Touch 'n Go eWallet anda dalam tempoh 10 hari bekerja selepas polisi tersebut dikeluarkan.
Adakah terdapat had untuk promosi ini?
Ya. Jumlah dana pulangan tunai maksimum Promosi ini adalah RM4,052 yang akan diberikan kepada semua Pengguna yang Layak sepanjang Tempoh Promosi, berdasarkan giliran. Promosi ini akan berakhir apabila tamat tempoh atau apabila Jumlah maksimum Pulangan Tunai telah mencapai had, yang mana terdahulu.
Siapakah yang boleh saya hubungi jika saya tidak menerima pulangan tunai dalam tempoh 10 hari bekerja selepas polisi tersebut dikeluarkan?
Anda boleh menghubungi TNG Digital dengan menghubungi +603-5022 3888 (Isnin-Ahad 7:00 pagi - 10:00 malam) atau menulis kepada kami di https://tngd.my/careline-webform