General FAQ for CarInsure Up To 10% Instant Discount Campaign Jan 2023

Question

Answer

What is this Campaign about?

Purchase or renew Car Insurance/Takaful via CarInsure in Touch ‘n Go eWallet application or Touch ‘n Go eWallet website shall entitled up to 10% Instant Discount (Discount) from the Gross Premium.

What is the duration of this Campaign?

The duration of this campaign is from 1st Jan 2023 until 31st Jan 2023 (“Campaign Period”).

 

Who is eligible for this Campaign?

This Campaign is ONLY applicable for users who renewed car insurance/ takaful via CarInsure in Touch ‘n Go eWallet platforms (website or app) during the Campaign Period.

Is there any minimum spending required to be eligible for this Campaign?

No, there is no minimum spending required for this Campaign.

Can I purchase multiple car insurance policies/takaful certificate to be entitled for the Discount in this Campaign?

Yes, you can purchase/renew multiple car insurance policies/ takaful certificate via CarInsure and you are still entitled for the Discount.

Can I help my family members/friends renew their car insurance/ takaful?

Yes, you can. You required to key in the car owner’s NRIC and Car Plate number in order to get the quotation. The Discount will go to User who perform the transaction.

Can I get the Discount if I purchase my car insurance/ takafulfrom other channels? i.e; agent, customer service, walk in etc.

No, only successful renewals through the CarInsure in Touch ‘n Go eWallet platforms (website or application) during the Campaign Period will be entitled to the Discount from the Gross Premium.

 

Any Users who renew car insurance through other channels except for the aforementioned will not be able to enjoy the Discount.

 

When will I get the Discount?

You will get the Discount from the Gross Premium instantly, it will show in the breakdown of payment detail page under Premium Discount.

 

Am I entitled for Discount on road tax and delivery fee?

No, the Discount is only applicable to the car insurance gross premium/ takaful contiribution. Road tax, delivery fee, SST and other charges is not entitled for the Discount.

Is there any capping for this Campaign?

Yes, there is a maximum capping of RM60,000 in total to be given out to the Eligible User throughout the Campaign Period based on a first come, first served basis.

What is the discount percentage offered by the CarInsure?

The discount percentage for each insurer/ takaful operator shown in the following table:

Insurer/ Takaful Operator

Discount Percentage

AIA General Berhad

2%

Allianz General Insurance Company (Malaysia) Berhad

5%

Etiqa General Takaful Berhad

2%

MSIG Insurance Malaysia Berhad

10% (direct rebate from MSIG)

Takaful Ikhlas General Berhad

2%

Syarikat Takaful Malaysia Am Berhad

2%

Zurich General Takaful Malaysia Berhad

0%

 


 

Soalan Lazim CarInsure Up To 10% Instant Discount Campaign Jan 2023 (“Kempen”)

 

Soalan

Jawapan

Apakah Kempen ini?

Pengguna boleh mendapat diskaun sebanyak 10% dengan serta-merta (“Diskaun”) daripada Premium Kasar apabila memperbaharui atau membeli insurans /takaful kereta dengan CarInsure melalui aplikasi atau laman web Touch ‘n Go eWallet.

Apakah Tempoh Kempen?

Kempen bermula pada 1hb Jan 2023 hingga 31hb Jan 2023 (“Tempoh Kempen”).

Siapakah layak untuk menyertai Kempen ini?

Kempen ini hanya layak untuk pengguna eWallet yang memperbaharui insurans/takaful kereta dengan CarInsure melalui platform Touch ‘n Go eWallet (aplikasi atau laman web) dalam Tempoh Kempen.

Apakah perbelanjaan minimum untuk layak menyertai Kempen ini?

Kempen ini tiada perbelanjaan minimum.

Bolehkah saya boleh membeli/memperbaharui beberapa polisi insurans/ sijil takaful kereta untuk menikmati Diskaun Kempen ini?

Ya, anda boleh membeli/memperbaharui beberapa polisi insurans/ sijil takaful kereta dengan CarInsure dan anda akan layak mendapat Diskaun Kempen ini.

Bolehkah saya menolong kawan-kawan/keluarga memperbaharui insurans kereta mereka?

Ya, anda boleh. Anda perlu memasukkan NRIC dan Nombor Plat Kereta pemilik kereta untuk mendapat sebut harga. Diskaun akan diberi kepada sesiapa Pengguna yang membuat transaksi tersebut.

Bolehkah saya menikmati Diskaun jika saya memperbaharui insurans/ takaful kereta melalui saluran yang lain? (Ejen, Khidmat Pelanggan, luar talian dll.)

Tidak boleh. Anda hanya boleh menikmati Diskaun daripada Premium Kasar jika anda berjaya memperbaharui insurans/takaful kereta dengan CarInsure melalui aplikasi atau laman web Touch ‘n Go eWallet dalam Tempoh Kempen.

 

Sesiapa yang memperbaharui kereta insurans/takaful melalui mana-mana saluran selain yang disebut tidak layak mendapat Diskaun tersebut.

 

Bilakah saya boleh mendapat Diskaun tersebut?

Anda akan menikmati Diskaun daripada premium kasar/ sumbangan kasar dengan serta-merta. Diskaun akan dipapar di halaman perincian pembayaran di bawah Diskaun premium/ sumbangan.

 

Adakah saya boleh menikmati Diskaun untuk cukai jalanan dan caj penghantaran?

Tidak, Diskaun hanya layak untuk premium kasar insurans/ sumbangan kasar takaful kereta. Cukai jalanan, caj penghantaran, SST dan caj yang lain tidak boleh menikmati Diskaun tersebut.

Adakah Kempen ini terhad?

Ya, jumlah amaun maksimum Diskaun Kempen ini adalah RM60,000 yang akan diberi kepada semua Pengguna yang layak dalam Tempoh Kempen berdasarkan giliran.

Apakah peratusan diskaun yang ditawarkan oleh CarInsure?

Peratusan diskaun bagi setiap syarikat insurans/ takaful ditunjukkan dalam jadual berikut:

 

Syarikat Insurans/ Takaful

Peratusan Diskaun

AIA General Berhad

2%

Allianz General Insurance Company (Malaysia) Berhad

5%

Etiqa General Takaful Berhad

2%

MSIG Insurance Malaysia Berhad

10% (rebat daripada MSIG)

Takaful Ikhlas General Berhad

2%

Syarikat Takaful Malaysia Am Berhad

2%

Zurich General Takaful Malaysia Berhad

0%