Get Started on eRefund

Ensure that all your Touch 'n Go products are registered on the portal to facilitate refunds.

If you haven't done so, select the option below to begin the process.

Refund
Card

Get refunds for lost, stolen, or expired cards, dispute charges on your Touch 'n Go card, or reclaim funds from inactive cards—all in one convenient option!

Refund
RFID

Suspect an incorrect charge on your RFID? Simply request a refund through our portal, and we'll handle the rest!

Refund
PayDirect

Worried about billing errors? Easily submit your refund request via our form, and we'll sort it out for you!!

Refund
eWallet

File a refund request related to TNG eWallet and track the status.