Cashback Packet Merchant Campaign – Soundbox Giveaway Terms and Conditions
Introduction
1. The Cashback Packet Merchant Campaign (“Campaign”) is organized by TNG Digital Sdn Bhd (“TNGD”).
2. This Campaign is open to all outlets owned and operated by the Approved Merchants.
3. Cashback Packet is a feature which allows the Merchants of TNGD to create digital money packets as a reward in the Touch ‘n Go eWallet (“TNG eWallet”) via the Merchant Dashboard, for Merchant(s), and thereafter allow Merchant(s) to redeem such Cashback Packet created by the authorized Merchant by scanning the authorized Merchant’s TNGD local QR or TNG DuitNow QR when making payment.
Campaign Mechanics
4. The campaign period is from 1st September 2024 to 31st October 2024, both dates inclusive (“Campaign Period”).
5. Merchants who create a Cashback Packet during the Campaign Period and fulfill the terms and conditions stated in Clause 6 may stand a chance to win a Wi-Fi model soundbox (“Soundbox”) from TNGD.
6. In order to be eligible to win the Soundbox, the Merchant(s) shall adhere to the steps for the creation of the Cashback Packet in the Merchant Dashboard as follows:
a) Click “Merchant” on the Touch ‘n Go eWallet application homepage.
b) At the bottom of the page, click “Profile”.
c) Click on “Cashback Packet”.
d) Click on “Create Cashback Packet” with a minimum amount of Ringgit Malaysia Fifty (RM50.00).
e) Fill in the necessary details to create Cashback Packet and set a validity duration of two (2) weeks.
f) Click ‘Preview’ to double check your setup.
g) Tap on ‘Create Cashback Packet’ to confirm your Cashback Packet.
7. Any Cashback Packet created by the Merchant(s) that fail to meet the terms and conditions as stated in Clause 6 shall be disqualified.
8. Merchant(s) that manage to achieve the highest number of users redemption of the Cashback Packet for each month during the Campaign Period may be selected as the Winner(s).
9. There will be a total of three (3) Winners selected each month during the Campaign Period, and one (1) Soundbox shall be awarded to each Winner in accordance with the terms herein. For the avoidance of doubt, a total of six (6) Soundbox(es) will be given out throughout the Campaign Period.
10. The Winner will be announced during the first week of every month via TNGD’s official media channels. TNGD will notify the Winner through the registered email address of their Touch ‘n Go eWallet account. For the avoidance of doubt, the Winners shall be required to respond to the email within five (5) days from the day the email was sent. In the event the Winner fails to respond or acknowledge such email, TNGD reserves the right to forfeit the Soundbox from the Winner, and the Soundbox shall be deemed void.
11. TNGD will deliver the Soundbox to the respective Winner(s) after such Winner has acknowledged receipt of the email notification sent by TNGD confirming the prize.
12. Prior to delivery, TNGD will verify that the Soundbox is in proper working condition. Once the Soundbox has been delivered to the Winners, any requests for replacements due to malfunction or other issues will not be entertained.
13. TNGD reserves the right to substitute the Soundbox with another prize of equivalent value due to any reason as determined by TNGD.
14. No replacement and/or exchange of the Soundbox will be entertained.
15. The selection of the Winners shall be final and binding and no queries, challenges or appeals shall be made to TNGD.
Others
16. This Campaign shall not be valid with other ongoing promotions, discounts or vouchers.
17. TNGD shall be entitled to withhold any benefit under the services rendered, without prior notice to the Merchant if the Merchant are found to have been in breach of any of TNG Digital’s Users Terms and Conditions (https://www.touchngo.com.my/assets/pdf/user-tnc.pdf).
18. TNGD reserves the right to reject any Winners or refuse to provide any Winners with the Soundbox without assigning any reasons whatsoever and reserves the absolute right to cancel, terminate or suspend the Campaign with or without any prior notice and/or assigning any reason. For the avoidance of doubt, cancellation, termination or suspension by TNGD shall not entitle you to any claim or compensation against TNGD for any and/or all losses or damages suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.
19. TNGD reserves the right to modify, suspend, or terminate the Campaign at its sole discretion, from time to time as it deems fit without prior notice.
20. The terms and conditions contained herein shall prevail over any inconsistent terms, conditions, provisions or representations contained in any other promotional or advertising materials for the Campaign.
21. This terms and conditions shall be further subject to the General Promotion Terms and Conditions which can be found at https://www.touchngo.com.my/terms-conditions/general-campaign-terms-and-conditions/
22. Please visit www.tngdigital.com.my for more information or inquiries.
Definitions
23. Terms defined elsewhere in this terms and conditions shall have the meanings respectively assigned to them and the following shall have the meanings assigned to them hereunder namely:
“Approved Merchant” means the merchant which have received the confirmation email from TNGD informing the merchant that they have been selected to participate in this Campaign;
“Merchant” means the merchant as named and more particularly described in the Merchant Registration Form/Page and/or in the Merchant Dashboard in the Touch ‘n Go eWallet and/or as saved and registered in TNGD’s system. For the avoidance of doubt, Individual Trader (as defined by TNGD) shall not fall within the category of Merchant herein;
“Merchant Dashboard” means the dual feature in the Touch ‘n Go eWallet or TNGD’s system which allows the registered Merchant(s) and/or Individual Trader(s) of Touch ‘n Go eWallet to track sale transactions, history records, and to further allow such Merchant’s representative(s) and/or Individual Trader(s) to access such information and also allow Merchant(s) to create Cashback Packet for its user(s);
“Winner(s)” refers to a Merchant that has fulfilled all the criteria as stated in Clause 6 and successfully achieved the highest user redemption for the Cashback Packet; and
“You/Your” shall be referred to the Merchant(s).