Terms and Conditions
This Promotion is organized by TNG Digital Sdn Bhd (“TNGD”)
Campaign Period
The promotion period is held from 1 June 2025 to 31 November 2025, inclusive of both dates (“Campaign Period”).
Eligibility Criteria
This Campaign is open to TNG eWallet users who are of Bangladesh, Indonesia, Philippines, Pakistan, India, Nepal, Myanmar nationalities and UNHCR card holder (collectively referred as “Eligible Users”)
To be eligible, users must:
a) Successfully verified eKYC using their valid passport or UNHCR card and
b) Received a minimum of RM1500 salary in via DuitNow transfer into their TNG eWallet for a minimum of three (3) consecutive months during the Campaign Period.
Salary and Balance Criteria
To qualify for the Campaign Prizes, Eligible Users must fulfil the following conditions:
a) The salary must be credited through DuitNow transfer.
b) After each salary credit, the user must maintain a minimum average daily eWallet balance over the next 30 days based on the following tiers:
Average Daily Balance over 30 Days | Entry Points Earned |
≥ 10% of salary received | 1 entry point |
≥ 20% of salary received | 5 entry point |
For clarity, the balance is calculated based on the average daily available eWallet balance in the 30-day period following the salary credit date.
Example: Entry point calculation
Month | Salary received | Average daily balance | Balance % of salary | Entry points earned |
June | RM1,500 | RM150 | 10% | 1 |
July | RM1,800 | RM270 | 15% | 1 |
August | RM2,000 | RM400 | 20% | 5 |
September | RM2,200 | RM110 | 5% | 0 |
Monthly Draw & Reward
Eligible Users will automatically enter the Monthly Lucky Draw:
Category | Prize |
Grand Prize | RM300 in TNG eWallet credits (1 winner) |
Consolation | RM100 in TNG eWallet credits (10 winner) |
Winner will be selected randomly by TNGD from the pool of eligible users for the respective month. A user can only win one (1) prize per month.
Grand Finale Draw
Users who maintain eligibility for a minimum three (3) consecutive months during the campaign period will qualify for the Grand Draw in December 2025.
Grand Prize | Prize |
1st Prize | iPhone 16 worthRM4,499 |
2nd Prize | RM1,000 in TNG eWallet credits |
3rd Prize | RM500 in TNG eWallet credits |
Additional Terms
a) Only salary received from DuitNow transfer will count. Top-ups like Reload PINs or transfers from friends will not be counted as salary.
b) Any attempt to abuse the system will result in immediate disqualification.
Prize Fulfilment
a) Winners of physical prizes will be notified via WhatsApp, email or direct phone call within fourteen (14) working days (Monday to Friday, excluding Malaysian public holidays) from the date of the winner announcement. If the original prizes is unavailable, the Organizers reserve the right to replace it with another item of equal or greater value.
b) eWallet credits prizes will be credited to the winner’s TNG eWallet account within ten (10) working days after winner confirmation.
c) In the event if the winner does not reachable after three (3) call attempts or does not respond within three (3) calendar days from the first WhatsApp message or email is sent, the prize will be forfeited without further notice and may be awarded to another eligible participant.
d) TNGD will not be responsible for any disputes/claims that arise from users’ failure to receive winners’ notification WhatsApp message/direct call, due to such users’ fault/negligence, including, but not limited to, wrong WhatsApp number, or wrong phone number.
General
a) This Campaign is not valid with other ongoing promotions.
b) TNGD reserves the right to amend or withdraw the Campaign at any time with prior notice.
c) TNGD will not be responsible for failed prize delivery due to an incomplete, invalid or incorrect address provided by the winner. If the required details are not provided, TNGD will not be able to proceed with delivery, and the prize will be forfeited.
d) TNGD will not be liable for any lost, misplaced, or undelivered prizes after such prizes have been sent to the address provided by the winner, including but not limited to instances where the prize is received by another party at a shared, rented, or hostel address. For clarity purposes, no replacement or alternative prizes shall be provided to such winner.
e) TNG Digital shall be entitled to withhold any benefit under the services rendered, with prior notice to the users if the users are found to have been in breached of any TNG Digital’s Users Terms and Conditions (https://www.touchngo.com.my/assets/pdf/user-tnc.pdf)
f) This terms and Conditions shall be further subject to the General Promotion Terms and Conditions which can be found at https://www.tngdigital.com.my/general-terms-and-conditions.html
g) Please visit www.tngdigital.com.my for more information or inquiries.
Terma dan Syarat
Kempen ini dianjurkan oleh TNG Digital Sdn Bhd (“TNGD”)
Tempoh Kempen
Tempoh kempen berlangsung dari 1 Jun 2025 hingga 30 November 2025, termasuk kedua-dua tarikh tersebut (“Tempoh Kempen”).
Kriteria Kelayakan
Kempen ini terbuka kepada pengguna TNG eWallet yang merupakan warganegara Bangladesh, Indonesia, Filipina, Pakistan, India, Nepal, Myanmar dan pemegang kad UNHCR (secara kolektif dirujuk sebagai "Pengguna Layak").
Untuk layak, pengguna mesti:
a) Telah melengkapkan proses eKYC menggunakan pasport sah atau kad UNHCR; dan
b) Telah menerima gaji minimum RM1,500 sebulan melalui pemindahan DuitNow ke dalam TNG eWallet untuk sekurang-kurangnya tiga (3) bulan berturut-turut dalam Tempoh Kempen.
Kriteria Gaji dan Baki
Untuk melayakkan diri menerima Hadiah Kempen, Pengguna Layak mesti memenuhi syarat berikut:
a) Gaji mesti dikreditkan melalui pemindahan DuitNow.
b) Selepas gaji diterima, pengguna perlu mengekalkan purata baki harian minimum eWallet selama 30 hari berikutnya mengikut jadual berikut:
Purata Baki Harian (30 Hari) | Mata Penyertaan Diberikan |
≥ 10% daripada jumlah gaji | 1 mata penyertaan |
≥ 20% daripada jumlah gaji | 5 mata penyertaan |
Untuk penjelasan, baki dikira berdasarkan purata baki harian eWallet yang tersedia dalam tempoh 30 hari selepas tarikh gaji dikreditkan.
Contoh Pengiraan Mata Penyertaan:
Bulan | Gaji Diterima | Purata Baki Harian | Peratus Baki | Mata Penyertaan |
Jun | RM1,500 | RM150 | 10% | 1 |
Julai | RM1,800 | RM270 | 15% | 1 |
Ogos | RM2,000 | RM400 | 20% | 5 |
September | RM2,200 | RM110 | 5% | 0 |
5. Cabutan Bulanan & Ganjaran
Pengguna Layak akan dimasukkan secara automatik ke dalam Cabutan Bertuah Bulanan:
Kategori | Hadiah |
Hadiah Utama | RM300 dalam kredit TNG eWallet (1 pemenang) |
Saguhati | RM100 dalam kredit TNG eWallet (10 pemenang) |
Pemenang akan dipilih secara rawak oleh TNGD daripada kumpulan pengguna layak untuk bulan tersebut. Setiap pengguna hanya layak menang satu (1) hadiah setiap bulan.
Cabutan Finale
Pengguna yang layak sekurang-kurangnya tiga (3) bulan berturut-turut sepanjang tempoh kempen akan layak untuk menyertai Cabutan Finale pada Desember 2025.
Hadiah | Ganjaran |
Tempat Pertama | iPhone 16 bernilai RM4,499 |
Tempat Kedua | RM1,000 dalam kredit TNG eWallet |
Tempat Ketiga | RM500 dalam kredit TNG eWallet |
Terma Tambahan
a) Hanya gaji yang diterima melalui pemindahan DuitNow akan dikira. Top-up seperti PIN tambah nilai atau pemindahan daripada rakan tidak akan dikira sebagai gaji.
b) Sebarang percubaan menyalahgunakan sistem akan menyebabkan penyingkiran serta-merta.
Penebusan Hadiah
a) Pemenang hadiah fizikal akan dimaklumkan melalui WhatsApp, emel, atau panggilan telefon dalam tempoh empat belas (14) hari bekerja selepas pengumuman pemenang. Jika hadiah asal tidak tersedia, pihak penganjur berhak menggantikannya dengan hadiah lain yang setara atau lebih tinggi nilainya.
b) Hadiah kredit eWallet akan dikreditkan ke akaun pemenang dalam tempoh sepuluh (10) hari bekerja selepas pengesahan diterima.
c) Sekiranya pemenang tidak dapat dihubungi selepas tiga (3) cubaan panggilan ATAU tidak membalas mesej/emel dalam masa tiga (3) hari kalendar, hadiah akan terbatal secara automatik dan mungkin diberikan kepada peserta lain yang layak.
d) TNGD tidak bertanggungjawab terhadap sebarang pertikaian yang timbul akibat kegagalan pengguna menerima notifikasi disebabkan kecuaian seperti nombor telefon/emel yang salah.
Umum
Kempen ini tidak sah bersama dengan promosi lain yang sedang berlangsung.
a) TNGD berhak untuk mengubah atau membatalkan Kempen ini pada bila-bila masa dengan notis awal.
b) TNGD tidak bertanggungjawab atas penghantaran hadiah yang gagal akibat alamat yang tidak lengkap/tidak sah. Sekiranya maklumat yang diperlukan tidak diberikan, TNGD tidak dapat meneruskan penghantaran dan hadiah akan dibatalkan.
c) TNGD tidak bertanggungjawab atas hadiah yang hilang atau tidak diterima selepas penghantaran dibuat.
d) TNG berhak untuk menahan sebarang faedah di bawah perkhidmatan yang diberikan, dengan atau tanpa notis kepada pengguna jika pengguna didapati telah melanggar terma dan syarat Pengguna TNGD (https://www.touchngo.com.my/assets/pdf/user-tnc.pdf)
e) Terma dan Syarat ini juga tertakluk kepada Terma dan Syarat Promosi Am yang boleh didapati di https://www.tngdigital.com.my/general-terms-and-conditions.html
f) Untuk maklumat lanjut, sila layari http://www.tngdigital.com.my