Terms and Conditions
This Campaign is organized by TNG Digital Sdn Bhd (TNGD) and PayHub (Partner).
The Campaign Period is from 1 September 2024 until 31 October 2024, both dates inclusive. TNGD and the Partner reserves the right to extend the campaign period if deemed necessary.
TNG eWallet users (“Users”) shall be entitled to win the Prize, provided that such User shall fulfil all the criteria stated as follows:
(a) Successfully make a first-time transaction on the International Prepaid Mini Program found within Touch ‘n Go eWallet application during the Campaign Period;
(b) Perform the highest number of transactions in value accumulated during the Campaign Period on the International Prepaid Mini Program; and
(c) Perform such transactions using Touch ‘n Go eWallet as the payment method.
4. For clarity purposes, a “transaction” means the purchase of international prepaid credits on the International Prepaid Mini Program available within the Touch ‘n Go eWallet application.
5. Users who fulfil the criteria as set out in Item 3 above shall be eligible to win the following prizes based on the number of transactions performed on the International Mini Program:
a. First Place: Samsung Galaxy S24 mobile worth RM4,000
b. Second Place: RM500 TNG eWallet credit
c. Third Place: RM3000 TNG eWallet credit
d. Fourth Place: RM150 TNG eWallet credit
e. Fifth Place: RM50 TNG eWallet credit
6. No combined transactions and/or no split transactions are allowed.
7. The User that places first and has the highest number of transactions performed at the end of the Campaign Period will be announced as the winner of the Samsung Galaxy S24 mobile. Winners who rank between 2nd place to 5th place will receive the stipulated amount credited to their Touch ‘n Go eWallet balance.
8. The winner of the Samsung Galaxy S24 mobile will be contacted by TNGD within fourteen (14) working days (Monday to Friday excluding Malaysia public holidays) after the announcement of the winner is made. The Organizers reserve the right to replace the prize with one of equivalent value if such prize is not available.
9. TNGD reserves the right to determine the method, timing, and conditions under which the Samsung Galaxy S24 will be delivered to the winner. TNGD retains full authority to make final decisions regarding the distribution of the Samsung Galaxy S24, including any adjustments or modifications to the delivery process.
10. Each User is eligible to win only one (1) prize throughout the Campaign Period.
11. In the event that two (2) winners are selected with an identical transaction value, the determination of the final winner shall be based on the number of individual transactions (volume) each user has completed. The user who has conducted the higher number of individual transactions will be deemed as the winner.
12. TNGD will not be responsible for any disputes/claims that arise from users’ failure to receive winners’ notification email/direct call from TNGD, due to such users’ fault/negligence, including, but not limited to, wrong email address registered on Touch ‘n Go eWallet, wrong e-mail provided, or shared email account.
13. The eligibility to claim the prize will be forfeited if the winners do not respond to the email or direct call made by TNGD within SEVEN (7) business days from the date the email was sent or after three unsuccessful direct call attempts made on the same day.
14. TNGD’s decision regarding the selection of the winners, and/or in even situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in this Campaign, and no queries, challenges or appeals may be made or entertained regarding TNGD’s decision on the same.
15. The fulfilment of the grand prize is at the discretion of TNGD.
16. This Campaign shall not be valid with other ongoing promotions, discounts, or vouchers.
17. Campaign is not applicable for any form or type of reload transactions, gift cards and in-store services.
18. TNG Digital shall be entitled to withhold any benefits under the services rendered, with prior notice to the users if the users are found to have been in breached of any TNG Digital’s Users Terms and Conditions. The General Users Terms and Conditions which can be found at https://www.touchngo.com.my/assets/pdf/user-tnc.pdf
19. This Terms and Conditions shall be further subject to The General Promotion Terms and Conditions which can be found at https://www.touchngo.com.my/terms-conditions/general-promotion-terms-and-conditions
20. Please visit https://www.touchngo.com.my for more information or inquiries.