2025 Remittance Anniversary CampaignTerms & Conditions (“TNCs”)

  1. Campaign Overview

    1.1 The 2025 Remittance Anniversary Campaign (“Campaign”) is a promotional campaign organized by TNG Digital Remittance Sdn. Bhd. (“TNGDR”) via TNG Digital Sdn Bhd. (“TNGD” or “TNG eWallet”).  

    1.2 This campaign celebrates TNG eWallet Remittance turning 2 years old with exciting prizes and a unique Crowdfunding Goal Concept whereby users can:

    • Contribute to any of the 6 goals through their remittance activities;

    • Unlock shared rewards with others who contribute; and

    • Get entered into lucky draws for even bigger prizes.

  2. Campaign Period

    The Campaign will run from 15 May 2025 to 30 June 2025 (both dates inclusive) (“Campaign Period”). All transactions must be completed within this period to qualify and/or according to the valid duration of each goal if applicable.

  3. Eligibility

    3.1 This Campaign is open to all registered users of TNG eWallet who are at least 18 years old and are in compliance with the terms and conditions of the eWallet app

    3.2 Employees of TNGD or TNGDR and its affiliates may participate but are not eligible for prizes.

  4. Campaign Mechanics

    4.1 This campaign follows a Crowdfunding Goal Concept, where each goal has a collective target. Participants who contribute to the Goals:

    4.1.1 Will share in a Goal Shared Prize pool (equally or based on contribution amount, where applicable);

    4.1.2 Will qualify for a Goal Lucky Draw; and

    4.1.3 Will earn an entry into a Grand Lucky Draw prize.

  5. Campaign Goals & Eligible Users

    5.1 Once a goal is achieved within the target timeframe ("Countdown"), it will be closed. If is not achieved within the Countdown, it will reset in the next month, where applicable

    Goal

    Goal Description

    Countdown

    Eligible Users for Any Prize 

    Goal #1 

    35,000 new verifications.  

    Monthly 

    New users who have successfully completed remittance verification.  

    Goal #2 

    13,500 first-time remitters.  

    Monthly 

    First time users who perform a remittance transaction (min. RM200).  

    Goal #3  

    RM220 million remitted amount.  

    Campaign Period 

    All users who have transacted min. RM100 in a remittance transaction.  

    Goal #4 

    Send highest remitted amount in a single transaction.    

    Campaign Period  

    Max TPV performed by a Malaysian and non-Malaysian user in a single transaction. In the event of a tie, the user with the earliest qualifying transaction time will be given priority. 

    Goal #5 

    2,300 new VISA sign-ups.  

    Campaign Period 

    Remittance users who have at least 1 remittance transaction and signs up for a new VISA card.  

    Goal #6 

    3,000 remittance gifts sent.  

     

    Campaign Period 

    Verified remittance users who have successfully purchased and sent a remittance gift to another TNG eWallet user during Campaign Period.  

    5.2 Each goal will have a visible progress tracker which can be found at the website or campaign promo page. Once a goal is achieved by the community, the Goal Shared Prize will be unlocked and shared amongst the eligible users.

    5.3 Even if the goal is not met, all eligible users will qualify for the Goal Lucky Draw

    5.4 The Grand Lucky Draw will only be unlocked if all 6 goals are achieved during the campaign

    5.5 TNGD and TNGDR reserves the right to verify the prize history of all participants prior to prize fulfillment

  6. Campaign Prize

    6.1 The Goal Shared Prize and Goal Lucky Draw prize are as follows:

    Goal 

    Description 

    Prize Type 

    Prize 

    Goal #1 

    35,000 new verifications. 

    Goal Shared Prize 

    RM10,000 cashback.  

    Goal Lucky Draw Prize  

    500x TNGD Tote Bag/Pouch (random award).  

    Goal #2 

    13,500 first-time remitters. 

    Goal Shared Prize 

    RM10,000 cashback.  

    Goal Lucky Draw Prize  

    30x RM50 Bills Payment voucher or cashback equivalent.    

    Goal #3  

    RM220 million remitted amount.  

    Goal Shared Prize 

    RM15,000 cashback.  

    Goal Lucky Draw Prize  

    15x RM100 Grocery voucher or cashback equivalent.  

    Goal #4 

    Send highest remitted amount in a single transaction. 

     

    Goal Prize 

     

     

    2x RM1000 cashback (1x Malaysian + 1x non-Malaysian). 

    Goal #5 

    2,300 new VISA sign-ups.  

    Goal Shared Prize 

    RM5,000 cashback.  

    Goal Lucky Draw Prize  

    10x RM150 F&B voucher or cashback equivalent.    

    Goal #6 

    3,000 remittance gifts sent.  

     

    Goal Shared Prize 

    RM10,000 cashback. 

    Goal Lucky Draw Prize  

    10x RM300 Online Shopping cashback equivalent.    

    6.2 The Grand Lucky Draw is 1x iPhone 16E or RM3,000 TNG eWallet cash back

    6.3 The winners announcement and prize fulfillment schedule will be as follows:

    Prize type

    Winners Announcement

    Prize Fulfilment

    Goal Shared Prizes 

    The winners will be announced by 15 July 2025 via email, social media and/or website.  

    Depending on the nature of the prize, it will be delivered, credited or open for collection by 15 August 2025.  

      

    Goal Lucky Draws 

    Grand Lucky Draw  

    6.4 Cashback prizes will be transferred to the winners in the form of eWallet credit.

    6.5 Physical prizes can be collected at the following locations:

    Collection Venue:Touch ‘n Go eWallet 

    Ground Floor Lobby, Tower, 6, Avenue 5, Bangsar South, 59200, Kuala Lumpur, Federal Territory of Kuala Lumpur  

    Collection Schedule:Monday to Friday from winner announcement date to 31st August 2025.  
    Time: 10:00 AM to 4:00 PM

    1. Prize collection details will be shared via the winner email. 

    2. Bring the required ID or documents as stated. 

    3. Unclaimed prizes after the deadline will be forfeited. 

    4. All updates will be sent by email only. Please ensure your email is correct.

    6.6 We will only use email as the primary means of communication for winner announcement and prize fulfillment. All participants should ensure that their email is updated and correct.

  7. Consent

    7.1 Eligible Users participating in this Campaign agree to be bound by these TNCs (as amended), TNGD and TNGDR's decisions, and, to the extent allowed by law, consent to their details being shared with third-party service providers for Campaign purposes.

    7.2 TNGD and TNGDR ensure that disclosed details (name, mailing address, phone number, and last six digits of ID or passport) will only be used for Campaign-related purposes. All decisions by TNGD/TNGDR regarding the Campaign, including TNCs interpretation, are final and not open to dispute. 

    7.3 By replying to the winner announcement or accepting the prize, Eligible Users accept the TNCs, consent to their details being shared with third parties, and agree to have their details published on the Company’s website for Campaign purposes, including prize fulfilment. 

  8. Disqualification Participants may be disqualified from the campaign if they: 

    1. Use fraudulent means or manipulate the campaign. 

    2. Fail to meet the eligibility criteria or violate these terms and conditions. 

  9. Modification & TerminationWe reserve the right to modify, extend, or terminate the Campaign at any time without prior notice if any unforeseen circumstances arise. In such cases, participants will be informed through official channels. 

  10. General Terms

    10.1 By participating in the Campaign, users consent to the use of their full names, likenesses, and entry details for promotional and announcement purposes, without compensation, unless prohibited by law. 

    10.2 The prize is non-transferable, non-exchangeable, and cannot be redeemed for cash or other alternatives. 

    10.3 TNGD and TNGDR are not responsible for any technical issues, system errors, or malfunctions that may occur during the Campaign. 

    10.4 If the winner cannot be contacted or does acknowledge the prize within 5 working days of Winner Announcement the prize will be forfeited, and an alternative winner may be selected. 

    10.5 TNGD or TNGDR will NOT make any phone calls pursuant to this campaign. 

    10.6 In the event of any discrepancy, the English version of the Terms and Conditions shall prevail over versions in other languages. 

    10.7 TNGD or TNGDR shall be entitled to withhold any benefits under the services rendered, with prior notice to the users if the users are found to have been in breached of any TNGD’s Users Terms and Conditions. The General Users Terms and Conditions which can be found at https://www.touchngo.com.my/assets/pdf/user-tnc.pdf

    10.8 This TNCs shall be further subject to The General Campaign Terms and Conditions which can be found at https://www.touchngo.com.my/terms-conditions/general-campaign-terms-and-conditions

    10.9 Please visit https://www.touchngo.com.my for more information or inquiries.