TNGD Group Whistleblowing Policy

“TNGD Group” or “We” refers to TNG Digital Sdn Bhd (Company No: 1256651-M) and TNG Digital Remittance Sdn Bhd (Company No: 773705 -K) unless and to the extent otherwise stated.”

At TNGD Group, we expect our employees to conduct themselves with a high standard of professionalism and ethics in the conduct of our business and professional activities.

As part of good corporate governance, TNGD Group has established a whistleblowing policy that sets out avenues for legitimate concerns to be objectively investigated and addressed. Individuals will be able to raise concerns about illegal, unethical, or questionable practices in confidence and without the risk of reprisal.


What is whistleblowing?

The whistleblowing may relate to any information about wrongdoings, malpractices, and/or irregularities as per the following list which is not exhaustive:

  • Any unlawful act, whether criminal or a breach of civil law;

  • Breach of policies and/ or procedures;

  • Fraud, corruption, misappropriation, or dishonesty;

  • Actions that can cause physical danger/ harm to another person and/or can give rise to a risk of damage to properties/ assets;

  • Forgery or alteration of any documents belonging to the company, customers, another financial institution, or agents of the company;

  • Profiteering as a result of insider knowledge;

  • Misuse of position or information; and

  • Any other similar or related irregularities shall be reported.


Who should raise a concern?

Anyone has the right to whistleblow. This whistleblowing policy applies to all employees, suppliers, vendors, associated stakeholders, and the customers of TNGD Group. Whilst we do not expect absolute proof of wrong-doing that you report, you will need to provide the reasons or basis for your concern. You can raise your concern with us if you reasonably believe that the information and allegation are substantially true. In addition, you must also disclose in good faith and ensure that the disclosure is not for personal gain or motivated by ill intention.


How to make a disclosure?

We take whistleblowing seriously and your concern matters to us, so we would like to hear from you if any of your disclosure is related to improper practices occurring within the TNGD Group. Please email your concern to (for TNGD) and (for TNGDR) and we will investigate the matter accordingly.   

Alternatively, the whistleblower may report directly to relevant government or regulatory authorities and enforcement agencies in Malaysia as prescribed by the Whistleblower Protection Act 2010 such as the Malaysian Anti-Corruption Commission (MACC), Bank Negara Malaysia (BNM), Royal Malaysia Police (RMP), etc.


How does TNGD Group handle the information provided by you?

After receiving the report of any alleged wrongdoing, it will be investigated by our Internal Audit Division and reported to an Independent Board of Directors. If the outcome results in a proven case of wrongdoing/malpractice and confirms the allegations, disciplinary action shall be instituted against the related employees by the company’s policy. TNGD Group commits to ensuring that all disclosed information, including the identity of the complainant, shall be treated with the strictest confidence. However, there may be certain circumstances where the identity of the complainant may need to be revealed (e.g. requirement to testify in court). If such a situation arises, TNGD Group shall discuss and seek consent from the complainant before proceeding with the case.


Outcomes of the investigation

The whistleblower will be updated on the status of their report and reassurance on follow-up action, provided that, the detail of the whistleblowing is known.