Touch 'n Go eWallet Whistle Blowing Policy

At TNGD, we expect our employees to conduct themselves with a high standard of professionalism and ethics in the conduct of our business and professional activities.

As part of good corporate governance, TNGD has established a whistle blowing policy that sets out avenues for legitimate concerns to be objectively investigated and addressed. Individuals will be able to raise concerns about illegal, unethical or questionable practices in confidence and without the risk of reprisal.

For a full copy of our Whistle Blowing Policy, please click here

What is whistle blowing?

The whistle blowing may relate to any information pertaining to wrongdoings, malpractices, and/or irregularities as per the following list which is not exhaustive:

  • Any unlawful act, whether criminal or breach in civil law;
  • Breach of policies and/ or procedures;
  • Fraud, corruption, misappropriation or dishonesty;
  • Actions which can cause physical danger/ harm to another person and/or can give rise to risk of damage to properties/ assets;
  • Forgery or alteration of any documents belonging to the company, customers, another financial institution, or agents of the company;
  • Profiteering as a result of insider knowledge;
  • Misuse of position or information; and
  • Any other similar or related irregularities shall be reported.

How to make a disclosure?

We take whistle blowing seriously and your concern matters to us, so we would like to hear from you if any of your disclosure is related to improper practices occurring within TNGD. Please email your concern to whistleblowing@tngdigital.com.my and we will investigate the matter.

Alternatively, the Whistleblower may report directly to the relevant government or regulatory authorities and enforcement agencies in Malaysia as prescribed by the Whistleblower Protection Act 2010 such as Malaysian Anti-Corruption Commission (MACC), Bank Negara Malaysia (BNM), Police, etc.