TNG Visa card International Cashback Campaign
Frequently Asked Questions
1. What is the campaign duration of the TNG eWallet Visa Card Travel Cashback Campaign?
The TNG eWallet Visa Card Travel Cashback Campaign campaign runs from 1 July 2024 to 31 December 2024
2. What are the Campaign Rewards:
Cashback Category | Campaign Cashback | Campaign Cashback Crediting |
International Online Payments
| 1% cashback on Eligible Spend | The cashback will be credited to your eWallet account after each completed Eligible Spend. |
International In-Store Payments (For payments made physically over a POS Terminal) | 2% cashback on Eligible Spend |
3. Who is eligible for the TNG Visa card International Cashback campaign?
Campaign is open to all TNG eWallet Visa cardholders that meet the following conditions (“Eligible Spend”):
a) Perform an in-store or online transaction using your TNG eWallet Visa Card (physical or virtual) at an overseas merchant.
b) Transactions made at the following merchant category codes are excluded as an Eligible Spend:
Merchant Category Codes | Details |
3024 | Pakistan Air |
4011 | Railroads |
4111 | Local and Suburban Commuter Passenger Transportation, Including Ferries |
4112 | Passenger Railways |
4121 | Taxicabs and Limousines |
4131 | Bus Lines |
4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services |
4215 | Courier Services – Air and Ground, and Freight Forwarders |
4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage |
4789 | Transportation Services |
5511 | Car and Truck Dealers (New and Used) Sales, Service, Repairs, Parts, and Leasing |
5169 | Petroleum and Petroleum Products |
5542 | Automated Fuel Dispensers |
6010 | Financial Institutions – Manual Cash Disbursements |
6011 | Cash withdrawal transactions |
6012 | E-wallet top-up transactions |
6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) |
6211 | Security Brokers/Dealers |
6300 | Payment of insurances and/ or takaful |
6540 | Account funding & reloads |
6540 | Non-Financial Institutions – Stored Value Card Purchase/Load |
8398 | Payment to charity and/ or social services organisations |
8641 | Civic, Social, and Fraternal Associations |
8661 | Religious Organizations |
8675 | Automobile Associations |
9211 | Courts Costs (including alimony and child support) |
9222 | Fines |
9223 | Bail and Bond Payments |
9311 | Tax Payments |
9399 | Government Services |
9402 | Postal Services (Government Only) |
9405 | Intra-Government Purchases (Government Only) |
9406 | Gambling, betting and gaming related transactions |
4. How will the cashback be credited?
The cashback will be credited to your eWallet account after each completed Eligible Spend. In the event Eligible Spends are refunded, cancelled, voided, or reversed, TNGD reserves the right to deduct the Campaign Cashback that has been credited to TNG eWallet Visa cardholders without prior notice.
5. Who should I contact for assistance?
For any inquiries or assistance, submit your queries at https://tngd.my/careline-webform or call the TNGD Careline at +(603) 5022 3888. Operating hours are Monday to Sunday, 7:00 am to 10:00 pm, including public holidays.
Kempen Cashback Percutian Kad Visa TNG eWallet
Soalan Lazim
1. Apakah tempoh cabutan bertuah ini?
Kempen Cashback Percutian Kad Visa TNG eWallet berlangsung dari 1 Julai 2024 hingga 31 Disember 2024.
2. Apakah Ganjaran Kempen:
Kategori Cashback | Cashback Kempen | Pengkreditan Cashback Kempen |
Pembayaran Dalam Talian Antarabangsa
| 1% cashback untuk Perbelanjaan Layak | Cashback akan dikreditkan ke akaun eWallet anda selepas setiap Perbelanjaan Layak selesai. |
Pembayaran Dalam Kedai Antarabangsa (Untuk pembayaran yang dibuat secara fizikal melalui terminal POS) | 2% cashback untuk Perbelanjaan Layak |
3. Siapakah yang layak untuk kempen Pulangan Tunai Antarabangsa kad TNG Visa?
Kempen terbuka kepada semua pemegang kad TNG eWallet Visa yang memenuhi syarat berikut (“Perbelanjaan Layak”):
a) Lakukan transaksi dalam kedai atau dalam talian menggunakan Kad Visa eWallet TNG anda (fizikal atau maya) di peniaga luar negara.
b) Transaksi yang dibuat pada kod kategori pedagang berikut dikecualikan sebagai Perbelanjaan Layak:
Merchant Category Codes | Details |
5169 | Petroleum and Petroleum Products |
5542 | Automated Fuel Dispensers |
6011 | Cash withdrawal transactions |
6012 | E-wallet top-up transactions |
6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) |
6300 | Payment of insurances and/ or takaful |
6540 | Account funding & reloads |
6540 | Non-Financial Institutions – Stored Value Card Purchase/Load |
8398 | Payment to charity and/ or social services organisations |
8641 | Civic, Social, and Fraternal Associations |
8661 | Religious Organizations |
8675 | Automobile Associations |
9211 | Courts Costs (including alimony and child support) |
9222 | Fines |
9223 | Bail and Bond Payments |
9311 | Tax Payments |
9399 | Government Services |
9402 | Postal Services (Government Only) |
9405 | Intra-Government Purchases (Government Only) |
9406 | Gambling, betting and gaming related transactions |
4. Bagaimanakah Cashback akan dikreditkan?
Cashback akan dikreditkan ke akaun eWallet anda selepas setiap Perbelanjaan Layak selesai. Sekiranya Perbelanjaan Layak dikembalikan, dibatalkan, atau diterbalikkan, TNGD berhak untuk menolak Cashback Kempen yang telah dikreditkan kepada pemegang kad TNG eWallet Visa tanpa notis terlebih dahulu.
5. Siapakah yang perlu saya hubungi jika saya memerlukan bantuan?
Untuk pertanyaan atau bantuan, sila hantar pertanyaan anda ke https://tngd.my/careline-webform atau hubungi TNGD Careline di +(603) 5022 3888. Waktu operasi adalah Isnin hingga Ahad, 7:00 pagi hingga 10:00 malam, termasuk cuti umum.