TNG eWallet Overseas QR (Alipay+) New User Cashback Campaign 

Frequently Asked Questions

1.      What is the campaign duration of the TNG eWallet Overseas QR (Alipay+) Cashback Campaign

The TNG eWallet Overseas QR (Alipay+) New User Cashback Campaign runs from 12 April 2025 to 12 June 2025.

 

2.      What are the Campaign Rewards:

Cashback Campaign

Transaction

Min. Spend

Cashback Amount (RM)

Cashback Disbursement

Total Cashback Capped per User

Overseas QR (Alipay+) New User Cashback Campaign

1st

No Min Spend is required

0.50

The cashback will be credited to your TNG eWallet account

RM 3.00

 

Available on a first-come, first-served basis, limited to the total budget allocation

2nd

1.00

Upon issuance of the first Cashback, both Instant Cashback Vouchers will be placed under your “My Rewards” and will be deducted off your 2nd and 3rd Transaction automatically

3rd

1.50

 

3.      Who is eligible for the TNG eWallet Overseas QR (Alipay+) Cashback Campaign

Participation in this Campaign is open to all TNG eWallet users that meet the following conditions (“Eligible Spend”):

 

a.      You must be a new Overseas QR user who have not transacted via Overseas Alipay+ QR as below:

 After making payment, users should be able to see the Transaction Type as Alipay+ QR.

4.      How will the cashback be credited?

The first cashback will be credited to your TNG eWallet account after your first eligible purchase. Subsequently, the second and third cashback will be issued after your 2nd and 3rd transactions. If any eligible purchases are refunded, cancelled, voided, or reversed, TNGD reserves the right to deduct the cashback previously credited without prior notice.

 

For the second and third cashback, these will be issued as vouchers and stored in your Voucher Drawer under “My Rewards”. Your payment will be automatically deducted using the cashback voucher, subject to availability at the time of use.

 

5.      Who should I contact for assistance?

For any inquiries or assistance, submit your queries at https://tngd.my/careline-webform or call the TNGD Careline at +(603) 5022 3888. Operating hours are Monday to Sunday, 7:00 am to 10:00 pm, including public holidays.

 

                                      

Kempen Cashback Pengguna Baru TNG eWallet Overseas QR (Alipay+)

Soalan Lazim

1.      Apakah tempoh kempen untuk Kempen Cashback TNG eWallet Overseas QR (Alipay+)?

Kempen Cashback Pengguna Baru TNG eWallet Overseas QR (Alipay+) akan berlangsung dari 12 April 2025 hingga 12 Jun 2025.

 

2.      Apakah Ganjaran Kempen:

Kempen Cashback

Transaksi

Perbelanjaan Minimum

Amaun Cashback (RM)

Penyaluran Cashback

Jumlah Cashback Terhad bagi Setiap Pengguna

Kempen Cashback Pengguna Baru Overseas QR (Alipay+)

Pertama

Tiada Perbelanjaan Minimum Diperlukan

0.50

Cashback akan dikreditkan ke akaun TNG eWallet anda

RM 3.00

 

Tertakluk kepada prinsip "siapa cepat dia dapat", terhad kepada jumlah peruntukan bajet yang disediakan.

Kedua

1.00

Selepas pemberian Cashback pertama, kedua-dua Voucher Cashback Instant akan dimasukkan ke dalam "My Rewards" anda dan akan ditolak secara automatik dari Transaksi ke-2 dan ke-3 anda.

Ketiga

1.50

 

3.      Siapakah yang layak untuk kempen Cashback Overseas QR (Alipay+)?

Penyertaan Kempen ini terbuka kepada semua pengguna TNG eWallet yang memenuhi syarat-syarat berikut (“Perbelanjaan Layak”):

 

a.      Anda mestilah pengguna QR Overseas baru yang belum pernah melakukan transaksi melalui Overseas Alipay+ QR


seperti di bawah:

Selepas membuat pembayaran, pengguna seharusnya dapat melihat Jenis Transaksi Alipay+ QR.

4.      Bagaimanakah Cashback akan dikreditkan?

Cashback akan dikreditkan ke akaun TNG eWallet anda selepas setiap Perbelanjaan Layak selesai. Sekiranya Perbelanjaan Layak dikembalikan, dibatalkan, atau diterbalikkan, TNGD berhak untuk menolak Cashback Kempen yang telah dikreditkan tanpa notis terlebih dahulu.

 

5.      Siapakah yang perlu saya hubungi jika memerlukan bantuan?

Untuk pertanyaan atau bantuan, sila hantar pertanyaan anda ke https://tngd.my/careline- webform atau hubungi TNGD Careline di +(603) 5022 3888. Waktu operasi adalah Isnin hingga Ahad, 7:00 pagi hingga 10:00 malam, termasuk cuti umum.