Near Me Shake & Win - Frequently Asked Questions (FAQ)
1. What is “Near Me”?
Near Me is a new feature that makes it convenient to find restaurants near you through authentic reviews left by other users. It provides details like operating hours, location, contact information, category, distance, and even reviews and comments from other users. You can also discover rewarding deals with participating merchants nearby.
2. What is the duration of the “Near Me Shake & Win Campaign”?
The Campaign will run from 1st August 2025 to 30th September 2025.
3. How does the “Near Me Shake & Win Campaign” work?
This campaign event is organized by TNG Digital Sdn Bhd. Go to Touch ‘n Go eWallet, tap ‘Near Me’, tap on the ‘GOyang-GOyang’, and shake your mobile device to claim a randomized voucher.
4. How do I participate in the “Near Me Shake & Win Campaign”?
To participate, turn on location services on your mobile device and log in to the ‘Touch ‘n Go eWallet’. Then, tap ‘Near Me’ to find the “GOyang-GOyang” entry point. Start shaking your mobile device and try your luck.
5. Is there any limitation for users to claim the voucher?
Yes, there is a limit. Users are eligible to claim up to 3 vouchers per day. Voucher claims are subject to a daily limit. If unavailable today, please return daily to claim your voucher.
6. What are the random prizes I can win after joining the campaign?
Prizes include giveaways in the form of F&B Cashback Vouchers and 1g e-Mas entry ticket.
Merchant Cashback Vouchers will be stored under "GOrewards" > "My Rewards", where you can view the applicable terms and conditions.
1g e-Mas Entry; The entry ticket gives you a chance to win 1g e-Mas. The more entries you collect, the higher your chances of winning in the final lucky draw. TNGD will include the total number of entries you've collected throughout the campaign in the final draw to select ten lucky winners to win 1x 1g e-Mas.
7. How can I utilize the F&B Cashback Voucher that I claimed during this campaign?
You can utilize the F&B Cashback Voucher at participating merchants listed by scanning their QR code on your TNG eWallet app or have them scan yours, provided you meet the minimum spend requirement stated in the voucher’s T&C and use it before the voucher’s validity expires.
8. How can I check the F&B cashback voucher’s terms and conditions?
Go to ‘GOrewards’ and tap on ‘My Rewards’ and it will list all the active vouchers you have redeemed via ‘Near Me’.
9. Is there a validity period for the F&B cashback vouchers?
Yes, vouchers redeem via ‘Near Me’ are valid 24 hours after being claimed. Please be sure to use the voucher before it expires.
10. Can I transfer or exchange my F&B cashback voucher for cash?
F&B Cashback voucher obtained through Near Me Campaign are non-transferable and cannot be exchanged for cash or any other form of compensation.
11. How can I know how many 1g e-Mas entries I have?
You can check the number of entries you’ve received on “My Rewards”.
12. After I receive my 1g e-Mas entries, what should I do next?
TNGD will automatically include your entries into the final draw for the 1g e-Mas. The more entries you collect, the higher your chances of winning!
13. When will I know if I’ve won the grand prize?
The winner of the grand prize will be announced within 7 to 14 working days after the campaign ends. Winner will be announced via TNG's official social media platforms, including Instagram Stories. The winner will be contacted by TNGD via email. The winner will be required to provide proof of identification and contact details to TNGD via email for prize arrangements.
14. How is Grand Prize winner chosen?
The Grand Prize winner will be selected randomly by TNGD during the final draw. TNGD will include the total number of entries each user has collected throughout the campaign to draw the winner. The winner must successfully answer ONE (1) verification question when contacted by TNGD for the prize to be fulfilled.
15. I have been selected as a winner. When will I receive my prize?
The prize will be fulfilled within THREE (3) months upon successfully contacting the winners. In the event that it is not met, TNGD reserves all rights at any time, at its absolute discretion without any prior notice to substitute the prizes with another prize of equivalent value to the published Recommended Retail Price (RRP).
16. If I work at TNGD, am I entitled to win the Grand Prize?
The grand prize is only open to users who are not employed by TNG Digital (TNGD). TNGD reserves the right to disqualify any winner who is an employee of TNGD. However, TNG employees are still allowed to participate in the campaign and win other prizes, excluding the grand prize.
17. What if I cannot be contacted due to invalid contact details or other reasons?
The eligibility to claim the prize will be forfeited if the winners cannot be contacted by within ONE (1) week from the announcement date. Therefore, TNGD has the right to select the next eligible winner at its absolute discretion.
18. How do I get or collect my prize?
All eligible winners will be contacted by TNGD via email for prize arrangement and are required to reply via the same email received. TNGD has the right to select the next eligible winner at its absolute discretion if the winner cannot be contacted by within ONE (1) week from the announcement date.
19. If I have won a prize, can I exchange it for cash or other products?
All prizes are non-transferable, non-refundable, and non-exchangeable for cash or any other kind whether in part or in full. However, subjecting to stock availability, TNGD reserves all rights at any time, to substitute the prizes with another prize of equivalent value to the published Recommended Retail Price (RRP) if the prize fulfilment is not met within THREE (3) months upon successfully contacting the winners.
20. Am I bound by any terms and conditions as a winner?
Yes. By accepting the 1g e-Mas prize, you agree to be bound by all the Terms and Conditions provided. Please ensure you read through this entire FAQ and the associated T&C carefully. The FAQ for e-Mas can be found at https://support.tngdigital.com.my/hc/en-my/sections/21384672581529
21. How do I enable my app location and what if my device location is off?
To enable location service for Touch ‘n Go eWallet app, click ‘Enable Now’ and select the appropriate option based on your device’s operating system:
If your device’s location is off, you will need to go to your phone settings and toggle on your location access/services. Make sure both location settings are turned on:
For iOS user
• Phone device setting:
Privacy & Security > Location Services > Toggle on
• TNG eWallet app setting:
Privacy & Security > Location Services > TNG eWallet > While Using the App
For Android user
• Phone device setting:
Location > Access my location > Toggle on
• TNG eWallet app setting:
Permissions > Location > TNG eWallet > Allow only while using the App
22. If I am based outside of the Klang Valley but can view ‘Near Me’ and see most merchants located in the Klang Valley, can I still join the campaign?
No, the campaign is only open to users who are physically located in the Klang Valley. However, F&B cashback vouchers claimed through GOyang-GOyang can be redeemed at any participating merchant outlet nationwide, subject to the terms and conditions stated in the voucher.
Kempen Near Me Shake & Win! - Soalan Lazim (FAQ)
1. Apakah itu “Near Me”?
Near Me adalah ciri baru yang memudahkan pengguna mencari restoran berhampiran melalui ulasan asli yang ditinggalkan oleh pengguna lain. Ia menyediakan butiran seperti waktu operasi, lokasi, maklumat perhubungan, kategori, jarak, dan juga ulasan serta komen dari pengguna lain. Anda juga boleh menemui tawaran menarik daripada peniaga yang berpartisipasi berdekatan.
2. Berapa lamakah tempoh kempen “Near Me Shake & Win”?
Kempen ini akan berlangsung dari 1 Ogos 2025 hingga 30 September 2025.
3. Bagaimanakah cara kempen “Near Me Shake & Win” berfungsi?
Kempen ini dianjurkan oleh TNG Digital Sdn Bhd. Buka aplikasi Touch ‘n Go eWallet, ketik ‘Near Me’, ketik ‘GOyang-GOyang’, dan goncangkan telefon mudah alih anda untuk menuntut baucar rawak.
4. Bagaimanakah saya boleh menyertai kempen “Near Me Shake & Win”?
Untuk menyertai, aktifkan perkhidmatan lokasi pada peranti mudah alih anda dan log masuk ke aplikasi Touch ‘n Go eWallet. Seterusnya, ketik ‘Near Me’ dan cari entri “GOyang-GOyang”. Goncangkan peranti mudah alih anda dan cuba nasib anda.
5. Adakah terdapat had untuk menuntut baucar?
Ya, terdapat had. Setiap pengguna hanya boleh menuntut sehingga 3 baucar sehari. Tuntutan baucar juga tertakluk kepada had harian. Jika tidak tersedia hari ini, sila cuba lagi keesokan hari.
6. Apakah hadiah rawak yang boleh saya menangi semasa kempen ini?
Hadiah termasuk baucar pulangan tunai F&B dan tiket penyertaan e-Mas 1g.
Baucar F&B akan disimpan di bawah "GOrewards" > "My Rewards", bersama terma dan syarat.
Penyertaan e-Mas 1g memberi peluang memenangi 1g e-Mas. Lebih banyak penyertaan, lebih tinggi peluang untuk menang dalam cabutan bertuah akhir. Jumlah penyertaan yang dikumpul akan digunakan semasa cabutan akhir bagi memilih 10 pemenang bertuah.
7. Bagaimanakah saya boleh menggunakan baucar F&B yang saya tuntut?
Anda boleh menebus baucar tersebut di peniaga yang mengambil bahagian dengan mengimbas kod QR mereka menggunakan aplikasi TNG eWallet atau membenarkan mereka mengimbas kod anda, tertakluk kepada jumlah perbelanjaan minimum yang dinyatakan dalam T&S baucar dan sebelum tarikh luputnya.
8. Di manakah saya boleh semak terma dan syarat baucar pulangan tunai F&B?
Pergi ke ‘GOrewards’ dan ketik ‘My Rewards’ untuk melihat semua baucar aktif yang telah anda tuntut melalui ‘Near Me’.
9. Adakah baucar pulangan tunai F&B mempunyai tempoh sah?
Ya, baucar yang ditebus melalui ‘Near Me’ sah selama 24 jam selepas dituntut. Pastikan anda menggunakannya sebelum tamat tempoh.
10. Bolehkah saya memindahkan atau menukar baucar F&B saya kepada wang tunai?
Baucar F&B daripada kempen ini tidak boleh dipindah milik dan tidak boleh ditukar kepada wang tunai atau bentuk pampasan lain.
11. Bagaimana saya boleh tahu berapa banyak penyertaan e-Mas 1g yang saya ada?
Anda boleh menyemaknya di “My Rewards”.
12. Apa yang perlu saya lakukan selepas menerima penyertaan e-Mas 1g?
TNGD akan menyertakan secara automatik semua penyertaan anda dalam cabutan akhir untuk memenangi 1g e-Mas. Lebih banyak penyertaan, lebih tinggi peluang anda.
13. Bilakah saya akan tahu jika saya memenangi hadiah utama?
Pemenang akan diumumkan dalam masa 7 hingga 14 hari bekerja selepas kempen tamat melalui media sosial rasmi TNG (termasuk Instagram Stories) dan juga akan dihubungi melalui emel.
14. Bagaimanakah pemenang hadiah utama dipilih?
Pemenang akan dipilih secara rawak oleh TNGD berdasarkan jumlah penyertaan yang dikumpul sepanjang kempen. Pemenang mesti menjawab SATU (1) soalan pengesahan dengan betul semasa dihubungi untuk melayakkan diri menerima hadiah.
15. Saya telah dipilih sebagai pemenang. Bilakah saya akan menerima hadiah saya?
Hadiah akan dihantar dalam tempoh TIGA (3) bulan selepas berjaya dihubungi. Jika tidak, TNGD berhak menukar hadiah kepada hadiah lain yang setara nilai tanpa notis awal.
16. Jika saya bekerja di TNGD, adakah saya layak menang hadiah utama?
Hadiah utama tidak terbuka kepada pekerja TNGD. Namun, mereka masih boleh menyertai dan memenangi hadiah lain, kecuali hadiah utama.
17. Apa berlaku jika saya tidak dapat dihubungi?
Jika pemenang tidak dapat dihubungi dalam tempoh SATU (1) minggu, kelayakan akan dibatalkan dan TNGD berhak memilih pemenang seterusnya mengikut budi bicara mutlak mereka.
18. Bagaimana saya akan menerima hadiah saya?
Pemenang yang layak akan dihubungi melalui emel oleh TNGD dan mesti membalas emel tersebut. Jika gagal, TNGD berhak memilih pemenang seterusnya.
19. Jika saya menang hadiah, bolehkah saya tukar kepada wang tunai atau produk lain?
Tidak. Semua hadiah tidak boleh dipindah milik, tidak boleh dikembalikan, dan tidak boleh ditukar dengan wang tunai atau produk lain. Jika kehabisan stok, TNGD boleh menukar hadiah dengan item lain yang setara nilai.
20. Adakah saya terikat dengan terma dan syarat jika menang?
Ya. Dengan menerima hadiah e-Mas 1g, anda bersetuju dengan semua terma dan syarat. Pastikan anda membaca FAQ dan T&S berkaitan. FAQ e-Mas boleh didapati di:
https://support.tngdigital.com.my/hc/en-my/sections/21384672581529
21. Bagaimana cara untuk mengaktifkan lokasi aplikasi saya dan apa yang perlu dilakukan jika lokasi peranti saya dimatikan?
Untuk mengaktifkan perkhidmatan lokasi untuk aplikasi Touch ‘n Go eWallet, klik Enable Now dan pilih pilihan yang sesuai berdasarkan sistem operasi peranti anda: Jika lokasi peranti anda dimatikan, anda perlu pergi ke tetapan telefon anda dan aktifkan perkhidmatan lokasi. Pastikan kedua-dua tetapan lokasi diaktifkan:
Untuk pengguna iOS
• Tetapan peranti telefon:
Privasi & Keselamatan > Perkhidmatan Lokasi > Togolkan pada
• Tetapan aplikasi TNG eWallet:
Privasi & Keselamatan > Perkhidmatan Lokasi > TNG eWallet > Semasa Menggunakan Aplikasi
Untuk pengguna Android
• Tetapan peranti telefon:
Lokasi > Akses lokasi saya > Togolkan pada
• Tetapan aplikasi TNG eWallet:
Kebenaran > Lokasi > TNG eWallet > Benarkan hanya semasa menggunakan aplikasi
22. Jika saya berada di luar Lembah Klang tetapi boleh melihat ‘Near Me’ dan kebanyakan peniaga terletak di Lembah Klang, adakah saya masih boleh menyertai kempen ini?
Tidak, kempen ini hanya terbuka kepada pengguna yang berada secara fizikal di Lembah Klang. Walau bagaimanapun, F&B Cashback Voucher yang ditebus melalui GOyang-GOyang boleh digunakan di mana-mana cawangan peniaga yang mengambil bahagian di seluruh negara, tertakluk kepada terma dan syarat yang dinyatakan dalam baucar.