Alliance Bank Cashback CashLoan Campaign

Frequently Asked Questions (FAQ)

Q1 What does this campaign offer?

A1 This campaign open to all users on Touch ‘n Go eWallet. During the Campaign Period, User(s) who successfully apply a loan, and meet the Campaign requirements (“Eligible User(s)”) will earn ONE (1) an entry and stand a chance to win a prize (“Campaign Prize(s)”).

Q2 How do I participate in this campaign?

A2 To participate, you are required to apply for an Alliance Bank CashFirst Personal Loan via CashLoan on Touch ‘n Go eWallet with application and approved of a minimum loan amount of Ringgit Malaysia Fifteen Thousand (RM15,000.00) and loan tenure must be minimum of (12) months.

Q3 How are the Entries calculated?

A3 You will earn ONE (1) entry when you have to successfully applied and approved for a Alliance Bank CashFirst Personal Loan by Alliance Bank Berhad of at least RM15,000.00 with minimum loan tenure of twelve (12) months, as well as completed the loan acceptance via Touch ‘n Go eWallet and loan is disbursed by Alliance Bank Berhad during the Campaign Period.

Q4 What is the duration of this campaign?

A4 The Campaign shall commence on 1 July 2025 and ends on 31 August 2025, inclusive of both dates.

Q5 How many units of Campaign Prize(s) can I win during the Campaign Period?

A5 Each Winner is only entitled to receive ONE (1) Prize from this Campaign throughout the Campaign Period.

Q6 What are the Campaign Prize(s)?

A6 Campaign prize(s) as stipulated in table below:-

Note: TNGD reserves the right to revise, vary, and/or amend the unit price of any or all the prizes without prior notice to the winner(s).

Q7 How do I reload the TNG eWallet Reload Pin?

A7 The Campaign Prize(s) will be directly credited to the Winner(s) eWallet.

Q8 How do I know if I am the Winner?

A8 Winner of the Campaign Prize(s) will be selected within Fourteen (14) working days from the end of the Campaign.

The selected Winner(s) of the Campaign Prize(s) are required to answer ONE (1) question correctly and provide proof of identification and contact details for verification purpose when contacted by Touch ‘n Go eWallet before the redemption/fulfillment of the prize can be completed. Failure to do so would result in the cancellation of the prize(s) won by the Winner(s).

Q9 What is CashLoan?

A9 CashLoan is a service made available by TNG Digital Sdn Bhd to customers for electronic access and application for personal loan via the CashLoan icon in the TNG eWallet mobile app.

Q10 What is Alliance Bank CashFirst Personal Loan?

A10 Alliance Bank CashFirst Personal Loan is the underlying personal loan product made available via TNG eWallet’s CashLoan icon.

Q11 What are the benefits of obtaining a Alliance Bank CashFirst Personal Loan via CashLoan?

A11 The features and benefits are as follows:

• Flexible loan amount ranging up to RM150,000.00 depending on eligibility.

• Flexible loan duration between 1 year to 7 years depending on eligibility.

• Low income requirement at RM3,000.00 per month.

Q12 Who do I contact should I need help?

A12 You can reach out to us via a few methods:

Our live chat from your eWallet (go to your Profile page and scroll down to "Chat with Us") between 7am and 10pm daily, including public holidays; or

You may write to us at https://tngd.my/careline-webform; or Call the TNGD careline at +(603) 5022 3888 for further assistance. The operating hours are Monday to Sunday, 7.00am to 10.00pm (including public holidays)

Kempen Alliance Bank Cashback CashLoan

Soalan Lazim (FAQ)

S1 Apa yang ditawarkan oleh kempen ini?

J1 Kempen ini terbuka kepada semua pengguna di Touch 'n Go eWallet. Semasa Tempoh Kempen, Pengguna yang berjaya memohon pinjaman, dan memenuhi keperluan Kempen ("Pengguna yang Layak") akan memperoleh SATU (1) penyertaan dan berpeluang memenangi hadiah ("Hadiah Kempen”).

S2 Bagaimanakah saya boleh menyertai kempen ini?

J2 Untuk mengambil bahagian, anda dikehendaki memohon Pinjaman Peribadi Alliance Bank CashFirst melalui CashLoan di Touch 'n Go eWallet dengan permohonan dan diluluskan jumlah pinjaman minimum Ringgit Malaysia Lima Belas Ribu (RM15,000.00) dan tempoh pinjaman mestilah minimum dua belas (12) bulan.

S3 Bagaimanakah Penyertaan dikira?

J3 Anda akan mendapat SATU (1) penyertaan apabila anda perlu berjaya memohon dan diluluskan untuk Pinjaman Peribadi Alliance Bank CashFirst oleh Alliance Bank Malaysia Berhad sekurang-kurangnya RM15,000.00 dengan tempoh pinjaman minimum dua belas (12) bulan, serta melengkapkan penerimaan melalui Touch 'n Go eWallet semasa Tempoh Kempen, dan pinjaman telah dikeluarkan oleh Alliance Bank Malaysia Berhad dalam Tempoh Kempen

S4 Berapakah tempoh kempen ini?

J4 Kempen ini akan bermula pada 1 Julai 2025 dan berakhir pada 31 Ogos 2025, termasuk kedua-dua tarikh.

S5 Berapa unit Hadiah Kempen yang boleh saya menangi sepanjang Tempoh Kempen?

A5 Setiap Pemenang hanya layak menerima SATU (1) Hadiah daripada Kempen ini sepanjang Tempoh Kempen.

S6 Apakah Hadiah Kempen?

J6 Hadiah kempen seperti yang dinyatakan dalam jadual di bawah

Nota: TNGD berhak untuk menyemak, mengubah dan/atau meminda nilai unit mana-mana atau semua hadiah tanpa notis awal kepada pemenang.

S7 Bagaimana saya menambah nilai menggunakan Pin Tambah Nilai TNG eWallet?

J7 Hadiah Kempen akan dikreditkan terus ke eWallet pemenang.

S8 Bagaimana saya tahu jika saya Pemenang?

J8 Pemenang Hadiah Kempen akan dipilih dalam tempoh Empat Belas (14) hari bekerja dari penghujung Kempen.

Pemenang Hadiah Kempen yang dipilih dikehendaki menjawab SATU (1) soalan dengan betul dan memberikan bukti pengenalan diri dan butiran hubungan untuk tujuan pengesahan apabila dihubungi oleh Touch 'n Go eWallet. Sebelum penebusan/pemenuhan hadiah boleh dilengkapkan. Kegagalan berbuat demikian akan mengakibatkan pembatalan hadiah yang dimenangi oleh Pemenang.

S9 Apa itu CashLoan?

J9 CashLoan adalah perkhidmatan yang disediakan oleh TNG Digital Sdn Bhd kepada pelanggan untuk akses elektronik dan permohonan pinjaman peribadi melalui ikon CashLoan dalam aplikasi mudah alih TNG eWallet.

S10 Apakah Pinjaman Peribadi Alliance Bank CashFirst?

J10 Pinjaman Peribadi Alliance Bank CashFirst adalah produk pinjaman peribadi asas yang disediakan melalui ikon Pinjaman Tunai TNG eWallet.

S11 Apakah faedah mendapatkan Pinjaman Peribadi Alliance Bank CashFirst melalui Pinjaman Tunai?

J11 Ciri-ciri dan faedahnya adalah seperti berikut:

• Jumlah pinjaman fleksibel sehingga RM150,000.00 bergantung kepada kelayakan.

• Tempoh pinjaman yang fleksibel antara 1 hingga 7 tahun bergantung kepada kelayakan.

• Keperluan berpendapatan rendah pada RM3,000.00 sebulan.

S12 Siapakah yang perlu saya hubungi sekiranya saya memerlukan bantuan?

J12

a) Anda boleh hubungi kami melalui live chat di eWallet anda (pergi ke halaman Profil dan leret ke bawah untuk "Chat with Us") setiap hari dari pukul 7 pagi hingga 10 malam termasuklah cuti umum; atau

b) hantar pertanyaan anda ke kami; atau

c) anda juga boleh menghubungi talian penjagaan TNGD di +(603) 5022 3888 untuk bantuan lanjut. Waktu operasi adalah Isnin hingga Ahad, 7.00 pagi hingga 10.00 malam (termasuk cuti umum).