Frequently Asked Questions

1. What is this promotion?

   Users who key in promo code “YEAR24” during their purchase of a comprehensive car insurance policy/ takaful certificate via CarInsure shall be entitled to a Cashback as per following table:

2. What is the duration of this promotion?

   The Promotion Period is from 7^th October 2024 until 31^st December 2024, inclusive of both dates.

3. Who is eligible for this promotion?

   Users who purchased a comprehensive car insurance/ takaful on CarInsure via Touch ‘n Go eWallet and apply the promo code “YEAR24” during the promotion period.

4. Is the promotion valid on all platforms?

   This promotion is only valid for purchases made on CarInsure found within the Touch ‘n Go eWallet.

5. Can I purchase multiple insurance policies/ takaful certificate to be entitled for the Cashback in this Promotion?

   Yes, you can purchase/ renew multiple insurance policies/ takaful certificate via CarInsure and you will still be entitled for the Cashback, subject to the Promotion Terms and Conditions.

6. Are there any capping/limitations to this promotion?

   The total cashback capping is capped RM160,000 throughout the promotion period. The Promotion will cease once cashback has been fully utilized, or at the expiration of the Promotion Period, whichever is earlier.

7. When will I receive the cashback?

   You will receive the Cashback in your Touch ‘n Go eWallet account within 10 working days after issuance of the said policy.

Soalan Lazim

1. Apakah tawaran promosi ini?

   Pengguna yang memasukkan kod promosi “YEAR24” semasa membeli polisi insurans kereta/sijil takaful yang komprehensif melalui CarInsure berhak mendapat Pulangan Tunai seperti jadual berikut:

2. Apakah tempoh promosi ini?

   Tempoh promosi adalah dari 7hb Oktober 2024 sehingga 31 Disember 2024, termasuk tarikh yang dinyatakan.

3. Siapakah yang layak menikmati promosi ini?

   Pengguna yang membeli insurans/takaful kereta komprehensif di CarInsure melalui Touch ‘n Go eWallet dan menggunakan kod promo “YEAR24” semasa tempoh promosi.

4. Adakah promosi ini sah digunakan di semua platform?

   Promosi ini hanya sah bagi pembelian yang dilakukan melalui CarInsure yang didapati di dalam Touch ‘n Go eWallet.

5. Bolehkah saya membantu ahli keluarga / rakan saya untuk memperbaharui insurans/ takaful kereta mereka?

   Ya. Anda boleh membantu ahli keluarga/ rakan untuk memperbaharui insurans/takaful kereta mereka. Pulangan Tunai akan diberikan kepada Pengguna yang melakukan transaksi dan anda diminta memasukkan kod promo “YEAR24” semasa pembayaran transaksi.

6. Adakah terdapat sebarang had/pembatasan bagi promosi ini?

   Jumlah had pulangan tunai dihadkan RM160,000 sepanjang tempoh promosi. Promosi akan dihentikan apabila pulangan tunai telah digunakan sepenuhnya, atau pada tamat Tempoh Promosi, yang mana lebih awal.

7. Bilakah saya akan menerima diskaun ini?

   Pulangan Tunai akan dikreditkan ke dalam akaun Pengguna Touch ‘n Go eWallet dalam masa 10 hari bekerja setelah penerbitan polisi/sijil tersebut.