Our Story

Malaysia’s mobility leader paves the way to a cashless society

Touch ’n Go is the cornerstone of the digital transformation within Malaysia’s mobility ecosystem, pioneering a seamless consumer experience for millions of people across Malaysia. At the forefront of the Fintech revolution, every initiative enhances the way the nation works, lives and plays.

For over two decades, Touch ’n Go has led the digital transformation of Malaysia’s progress towards a cashless society. What began with commuter convenience has grown to become a Fintech solution that is no longer bound to highways, but is now a facet of the lives of more than half the country.

Built on the tenet of increasing financial inclusion across Malaysia, Touch ’n Go has sought to redefine the role of Fintech within our lives nationwide. With every product launch, the group brings its goal of a unified, seamless consumer experience closer to reality. 

Touch ‘n Go through the years
1997
The introduction of the first Touch ‘n Go Card
2000
SmartTAG hits the market to elevate customer convenience at tolls
2008
Touch ’n Go Cards become a mode of payment on trains and buses, expanding the cashless experience to new users
2011
Parking features extend to on-street parking along with 100% Touch n Go Card adoption on all highways
2017
Touch ’n Go enters the Fintech space with the launch of Touch ’n Go eWallet and partners with Ant Financial to form TNG Digital
2019
Launched Touch ‘n Go RFID and PayDirect™ across all open toll highways across Klang Valley
2020
More financial services, such as GO+, are made available
2022
Launched Touch ‘n Go RFID throughout the North — South Expressway
Touch ‘n Go today
84M+
Touch ‘n Go Cards sold
550K+
Touch ‘n Go eWallet merchants
18K+
Reload points nationwide
16M+
Touch ‘n Go eWallet users
1.6K+
Train stations and buses enabled
800+
Parking sites nationwide enabled
1.84M+
RFID Tags on the road
30+
Highways enabled

What drives us

value-vision-statement.svg

Vision Statement

To be No. 1 in the electronic payment system for micro payment towards realising a cashless society.

value-mission-statement.svg

Mission Statement

To provide secure, swift and convenient cashless payment mode to all.

value-quality-policy.svg

Quality Policy

TNGSB aims to enhance customer satisfaction by complying with the requirement of the Quality Management System (QMS) and continually improving the effectiveness of QMS.

value-values.svg

Values

Integrity, Customer Focused, Teamwork & Passion for success.