Terms and Conditions
1. The TNG eWallet Visa Card Travel Cashback Campaign 3.0 ("Campaign") is organized by TNG Digital Sdn Bhd (201701042478) ("TNGD") and is governed by the following terms and conditions.
2. This Campaign is scheduled to run from 1 September 2025 to 31 December 2025, both dates inclusive (“Campaign Period”).
Campaign Eligibility
3. Participation in this Campaign is open to all TNG eWallet Visa cardholders that meet the following requirements (“Campaign Requirements”):
a. Applicable to users who have registered their TNG eWallet with a valid registered mobile number and successfully activated their TNG eWallet Visa Card.
b. Perform an overseas and in-store transaction using your TNG eWallet Visa Card by presenting it physically at merchant locations outside of Malaysia.
c. Ensure that the transactions made must be successfully processed and not voided or reversed.
d. Ensure that the transactions must not fall under the following excluded merchant category codes:
Merchant Category Codes | Details |
3024 | Pakistan Air |
4011 | Railroads |
4111 | Local and Suburban Commuter Passenger Transportation, Including Ferries |
4112 | Passenger Railways |
4121 | Taxicabs and Limousines |
4131 | Bus Lines |
4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services |
4215 | Courier Services – Air and Ground, and Freight Forwarders |
4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage |
4789 | Transportation Services |
5511 | Car and Truck Dealers (New and Used) Sales, Service, Repairs, Parts, and Leasing |
5169 | Petroleum and Petroleum Products |
5542 | Automated Fuel Dispensers |
6010 | Financial Institutions – Manual Cash Disbursements |
6011 | Cash withdrawal transactions |
6012 | E-wallet top-up transactions |
6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) |
6211 | Security Brokers/Dealers |
6300 | Payment of insurances and/ or takaful |
6540 | Account funding & reloads |
6540 | Non-Financial Institutions – Stored Value Card Purchase/Load |
8398 | Payment to charity and/ or social services organisations |
8641 | Civic, Social, and Fraternal Associations |
8661 | Religious Organizations |
8675 | Automobile Associations |
9211 | Courts Costs (including alimony and child support) |
9222 | Fines |
9223 | Bail and Bond Payments |
9311 | Tax Payments |
9399 | Government Services |
9402 | Postal Services (Government Only) |
9405 | Intra-Government Purchases (Government Only) |
9406 | Gambling, betting and gaming related transactions |
Specific Campaign Details
4. All TNG eWallet Visa cardholders that have adhered to the Campaign Requirements (“Eligible Users”) will be eligible to receive a cashback based on the eligible spend for international in-store payments made physically at a POS terminal, as outlined in the cashback details as below:
Cashback Tier | Cashback Percentage | Eligibility Criteria | Example |
Tier 1 | 0.2% | Earn 0.2% cashback on your entire transaction amount when you spend RM 2.00 or more in a single purchase | A transaction of RM120 made, will be rewarded with RM0.24 Cashback (Tier 1 – 0.2% = 0.2% x RM120 = RM0.24 Total Cashback) |
Tier 2 | 0.3% | Earn 0.3% cashback on your entire transaction amount when you spend RM 150.00 or more in a single purchase | A transaction of RM200 made, will be rewarded with RM1.00 Cashback (Tier 1 – 0.2% + Tier 2 – 0.3% = 0.5% x RM200 = RM1.00 Total Cashback) |
Tier 3 | 0.5% | Earn 0.5% cashback on your entire transaction amount when you spend RM 300.00 or more in a single purchase | A transaction of RM320 made, will be rewarded with RM3.20 Cashback (Tier 1 – 0.2% + Tier 2 – 0.3% + Tier 3 – 0.5% = 1% x RM320 = RM3.20 Total Cashback) |
5. The cashback amount will be credited to the Eligible User’s respective TNG eWallet account instantly after each successful transaction.
6. This Campaign will cease once the cashback has been fully utilised or at the expiration of the Campaign Period, whichever is earlier.
7. In the event of transaction reversals or refunds after the cashback has been awarded, TNGD reserves the right to deduct the corresponding cashback amount from your TNG eWallet account balance. TNGD will manually debit your TNG eWallet account balance for the cashback amount received from transactions that were subsequently reversed or refunded, as these do not constitute eligible spending under these terms and conditions.
8. TNGD reserves the right to exclude user that deem abusive during the Campaign Period.
9. TNGD reserves the right to terminate, withdraw or extend the Campaign prior to the expiration of the Campaign Period at any time by providing prior notice to TNG eWallet Visa cardholders on the TNG eWallet website at www.touchngo.com.my/ and/or TNG eWallet application.
10. This Campaign shall not be valid with other ongoing promotions, discounts, or vouchers.
Permissions
11. By participating in this Campaign, all participants:
a. consent for TNGD to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation; and
b. consent for TNGD to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
c. grant TNGD the right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purpose, without any payment or compensation.
Others
12. TNGD shall be entitled to withhold any benefits under the services rendered, with prior notice to the users if the users are found to have been in breached of any TNG Digital’s Users Terms and Conditions. The General Users Terms and Conditions which can be found at https://www.touchngo.com.my/assets/pdf/user-tnc.pdf
13. This Terms and Conditions shall be further subject to The General Campaign Terms and Conditions which can be found at https://www.touchngo.com.my/terms-conditions/general-campaign-terms-and-conditions/
14. Please visit https://www.touchngo.com.my for more information or inquiries.
Kempen Pulangan Tunai Percutian Kad Visa TNG eWallet 3.0
Terma dan Syarat
1. Kempen Pulangan Tunai Percutian Kad Visa TNG eWallet 3.0 ("Kempen") dianjurkan oleh TNG Digital Sdn Bhd (201701042478) ("TNGD") dan tertakluk kepada Terma dan Syarat berikut.
2. Kempen ini dijadualkan berlangsung dari 1 September 2025 hingga 31 Disember 2025, termasuk kedua-dua tarikh (“Tempoh Kempen”).
3. Penyertaan Kempen ini terbuka kepada semua pemegang kad TNG eWallet Visa yang memenuhi syarat-syarat berikut (“Perbelanjaan Layak”):
a. Anda mestilah pengguna yang telah mendaftarkan TNG eWallet dengan nombor mudah alih berdaftar yang sah dan berjaya mengaktifkan Kad Visa TNG eWallet.
b. Melakukan transaksi luar negara dan di dalam kedai menggunakan Kad Visa TNG eWallet anda dengan mengemukakannya secara fizikal di lokasi peniaga di luar Malaysia.
c. Memastikan transaksi yang dibuat berjaya diproses dan tidak dibatalkan atau diterbalikkan.
d. Memastikan bahawa urus niaga mestilah tidak termasuk di bawah kod kategori peniaga yang dikecualikan berikut:
Kod Kategori Peniaga | Butiran |
3024 | Pakistan Air |
4011 | Railroads |
4111 | Local and Suburban Commuter Passenger Transportation, Including Ferries |
4112 | Passenger Railways |
4121 | Taxicabs and Limousines |
4131 | Bus Lines |
4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services |
4215 | Courier Services – Air and Ground, and Freight Forwarders |
4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage |
4789 | Transportation Services |
5511 | Car and Truck Dealers (New and Used) Sales, Service, Repairs, Parts, and Leasing |
5169 | Petroleum and Petroleum Products |
5542 | Automated Fuel Dispensers |
6010 | Financial Institutions – Manual Cash Disbursements |
6011 | Cash withdrawal transactions |
6012 | E-wallet top-up transactions |
6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) |
6211 | Security Brokers/Dealers |
6300 | Payment of insurances and/ or takaful |
6540 | Account funding & reloads |
6540 | Non-Financial Institutions – Stored Value Card Purchase/Load |
8398 | Payment to charity and/ or social services organisations |
8641 | Civic, Social, and Fraternal Associations |
8661 | Religious Organizations |
8675 | Automobile Associations |
9211 | Courts Costs (including alimony and child support) |
9222 | Fines |
9223 | Bail and Bond Payments |
9311 | Tax Payments |
9399 | Government Services |
9402 | Postal Services (Government Only) |
9405 | Intra-Government Purchases (Government Only) |
9406 | Gambling, betting and gaming related transactions |
Butiran Khusus Kempen
4. Semua pemegang kad TNG eWallet Visa yang telah mematuhi Keperluan Kempen (“Pengguna Layak”) akan layak menerima pulangan tunai berdasarkan perbelanjaan yang layak untuk pembayaran dalam kedai antarabangsa yang dilakukan secara fizikal di terminal POS, seperti yang dinyatakan dalam butiran pulangan tunai di bawah:
Jenis Kad | Peringkat Pulangan Tunai | Peratusan Pulangan Tunai | Kriteria Kelayakan | Contoh |
Kad Basic | Peringkat 1 | 0.2% | Dapatkan pulangan tunai 0.2% daripada jumlah keseluruhan transaksi anda apabila anda membelanjakan RM 2.00 atau lebih dalam satu pembelian | Transaksi sebanyak RM120 yang dilakukan akan diberi ganjaran Pulangan Tunai RM0.24 (Peringkat 1 – 0.2% = 0.2% x RM120 = RM0.24 Jumlah Pulangan Tunai) |
Peringkat 2 | 0.3% | Dapatkan pulangan tunai 0.3% daripada jumlah keseluruhan transaksi anda apabila anda membelanjakan RM 150.00 atau lebih dalam satu pembelian | Transaksi sebanyak RM200 yang dilakukan akan diberi ganjaran Pulangan Tunai RM1.00 (Peringkat 1 – 0.2% + Peringkat 2 – 0.3% = 0.5% x RM200 = RM1.00 Jumlah Pulangan Tunai) | |
Peringkat 3 | 0.5% | Dapatkan pulangan tunai 0.5% daripada jumlah keseluruhan transaksi anda apabila anda membelanjakan RM 300.00 atau lebih dalam satu pembelian | Transaksi sebanyak RM320 yang dilakukan akan diberi ganjaran Pulangan Tunai RM3.20 (Peringkat 1 – 0.2% + Peringkat 2 – 0.3% + Peringkat 3 – 0.5% = 1% x RM320 = RM3.20 Jumlah Pulangan Tunai) |
5. Jumlah pulangan tunai akan dikreditkan ke akaun TNG eWallet Pengguna Layak serta-merta selepas setiap transaksi yang Berjaya
6. Kempen ini akan tamat apabila pulangan tunai telah digunakan sepenuhnya atau pada tamat tempoh Kempen, yang mana lebih awal.
7. Sekiranya berlaku pembalikan transaksi atau bayaran balik selepas pulangan tunai diberikan, TNGD berhak untuk menolak jumlah pulangan tunai yang sepadan daripada baki akaun TNG eWallet anda. TNGD akan mendebit baki akaun TNG eWallet anda secara manual untuk jumlah pulangan tunai yang diterima daripada urus niaga yang kemudiannya diterbalikkan atau dibayar balik, kerana ini tidak merupakan perbelanjaan yang layak di bawah terma dan syarat ini.
8. TNGD berhak untuk mengecualikan pengguna yang dianggap berkelakuan tidak wajar semasa Tempoh Kempen.
9. TNGD berhak untuk menamatkan, menarik balik atau melanjutkan Kempen sebelum Tempoh Kempen tamat pada bila-bila masa dengan memberikan notis awal kepada pemegang kad di laman web TNG eWallet di www.touchngo.com.my dan/atau aplikasi TNG eWallet.
10. Kempen ini tidak sah dengan promosi, diskaun, atau baucar lain yang sedang berlangsung.
Keizinan
11. Dengan menyertai Caburan Bertuah, semua peserta:
a. membenarkan TNG Digital mengumpul, merekod, memegang, menyimpan, mengguna dan mendedahkan maklumat peribadi mereka hanya untuk tujuan yang diperlukan ataupun berkaitan dengan Kempen ini; dan
b. bersetuju untuk TNG Digital mendedahkan atau menerbitkan maklumat peribadi mereka seperti nama dan identiti mereka dan sebarang maklumat umum di mana-mana media, pemasaran atau bahan pengiklanan; dan
c. memberikan TNG Digital hak untuk mengubahsuai, mengguna dan menerbit sebarang gambar peserta untuk tujuan promosi, pemasaran, komersial atau tujuan lain yang berkaitan, tanpa sebarang pembayaran ataupun pampasan.
Lain-lain
12. TNGD berhak untuk menahan sebarang faedah di bawah perkhidmatan yang diberikan, dengan notis kepada pengguna jika pengguna didapati telah melanggar terma dan syarat Pengguna TNGD. Terma dan Syarat Kempen Am boleh didapati di https://www.touchngo.com.my/assets/pdf/user-tnc.pdf
13. Terma dan Syarat ini ini juga tertakluk kepada Terma dan Syarat Kempen Am yang boleh didapati di https://www.touchngo.com.my/terms-conditions/general-campaign-terms-and-conditions/
14. Sila layari https://www.touchngo.com.my untuk maklumat lanjut atau pertanyaan.