Add on protection for your eWallet, win a prize!

Oct 22, 2021
to
May 31, 2022

1) Users that sign up for WalletSafe within the campaign period (6 Nov - 3 Dec 2021) will automatically be entered into the Lucky Draw.

2) The Weekly Lucky Draw winner selection will be conducted every Friday starting from 19 Nov - 10 Dec 2021, whereby users will stand a chance to win a Sony PlayStation 5, Sony Smart TV & Sony Portable Bluetooth Speaker ("Prize").

3) Winners of the lucky draw are only entited to win 1 (ONE) Prize during the Weekly Lucky Draw throughout the entire campaign period.

4) Read the full Terms & Conditions and FAQ.

Weekly winner list
Contest Duration Prize Winner List
Week 1
(6th to 12th November 2021)

Sony PS5 Digital Edition
(RRP: RM4,399)

MA POH FATT
xxxxxx-xx-xx19

Sony 43” 4K UHD Android TV KD-43X75
(RRP: RM2,599)

CH'NG KATHERINE
xxxxxx-xx-xx54

Sony SRS-XB33 Portable Bluetooth Speaker
(RRP: RM649)

PRASSANAN A/L MOHAN
xxxxxx-xx-xx17
Week 2
(6th to 19th November 2021)
Sony PS5 Digital Edition
(RRP: RM4,399)
YAP MIANG TZE
xxxxxx-xx-xx70
Sony 43” 4K UHD Android TV KD-43X75
(RRP: RM2,599)
AHMAD IDWAN BIN ABDUL GHAFAR
xxxxxx-xx-xx05
Sony SRS-XB33 Portable Bluetooth Speaker
(RRP: RM649)
MAZALY BIN ZAIT
xxxxxx-xx-xx61
Week 3
(6th to 26th November 2021)
Sony PS5 Digital Edition
(RRP: RM4,399)
ONG WEI PIN
xxxxxx-xx-xx57
Sony 43” 4K UHD Android TV KD-43X75
(RRP: RM2,599)
AISHAH BINTI KNIGHT ABD SHATAR
xxxxxx-xx-xx16
Sony SRS-XB33 Portable Bluetooth Speaker
(RRP: RM649)
LIM TZE WEY
xxxxxx-xx-xx19
Week 4
(6th to 3rd December 2021)
Sony PS5 Digital Edition
(RRP: RM4,399)
To be shortlisted
Sony 43” 4K UHD Android TV KD-43X75
(RRP: RM2,599)
To be shortlisted
Sony SRS-XB33 Portable Bluetooth Speaker
(RRP: RM649)
To be shortlisted

How to participate
2
Tap on “Get Protected"
Slide 2 of 4.

Lucky draw prizes to be won

WalletSafe provides added protection on top of your already existing Money-Back Guarantee coverage:

Frequently Asked Questions
What is WalletSafe?

WalletSafe is an affordable 6-months plan that provides compensation for loss of stored value from Touch ‘n Go eWallet and death caused by accidental means and Covid-19. This product is underwritten by AIA General Berhad and can only be purchased through Touch ‘n Go eWallet.​​​​​​​

My Touch ‘n Go eWallet account is already covered by Touch ‘n Go eWallet Money-back Guarantee (MBG), what is the difference between MBG and WalletSafe? Can I own both MBG and WalletSafe at the same time?

Touch ‘n Go eWallet Money-back Guarantee only provides compensation for unauthorized transaction of up to RM 5,000, whereas this WalletSafe will cover you up to RM 25,000. In addition, it also covers death in the event of any accident or Covid-19. You may still purchase this WalletSafe underwritten by AIA General Berhad for added protection up to RM 25,000, on top of your MBG coverage.

How much do I need to pay for WalletSafe?

You will only need to pay a premium of RM 1.00, including applicable government tax. It is a one-off premium for a coverage period of 6 months.

What does WalletSafe protect?

The WalletSafe is an insurance offering you the following coverage and benefits:

(i) If any stored value in your Touch ‘n Go eWallet & GO+ account (wholly or partially) is transacted without your authorization or consent, AIA will compensate the loss amount to you, up to RM 25,000.

(ii) If you sustain accidental bodily injury caused by accident which results in death within 365 days after the accident, AIA will pay your Nominee or the Estate up to RM 25,000.

(iii) If you are diagnosed in Malaysia as a person with laboratory confirmation of infection with Covid-19, which shall within 365 days of diagnosis result in death, AIA will pay your Nominee or the Estate up toRM 25,000 .You may claim death for either Accident or Covid-19 but not both

What do you mean by 10X coverage for Accidental and Covid-19 death coverage?

If you suffer death as a result of accident or Covid-19, AIA will pay you 10 times of your Touch ‘n Go eWallet account balance (eWallet & GO+ balance in total) as at 1st of the month where the incident happened, with a maximum payout of RM 25,000.

Do I need to have a Touch‘n Go eWallet account to purchase WalletSafe?

Yes, you will need to register a Touch ‘n Go eWallet account and get verified before you can purchase WalletSafe.

How do I perform a claim for WalletSafe?

You need to complete the claim submission form and provide required supporting claim documents. You can obtain the link from the e-mail where you received your e-certificate upon insurance coverage or you can visit this link https://support.tngdigital.com.my/hc/en-my/requests/new?ticket_form_id=360002719433

Payments will be made by AIA or Touch ‘n Go eWallet directly. Payment for unauthorized transaction benefit will be paid to the Insured Person. Payment for death benefit will be made to the Nominee or the Estate.

If you need any assistance on claims, you may contact Touch ‘n Go eWallet or AIA:

• Touch ‘n Go eWallet Customer Service via +603-5022 3888 or email tngd.my/careline-webform, or

• AIA Online Customer Service via WhatsApp at 019 629 9660 or e-mail my.aiaonline@aia.com during the operating hours (8:30 a.m. – 5:30 p.m., Mon to Fri excluding public holidays).

Read all FAQs

Promotion End

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