User’s Guidebook

Here are some tips that you can follow for the best eWallet experience.
User account
Verify your account with EKYC upon registration.
Avoid creating a 6-digit PIN with personal information.
Do not share sensitive data like your NRIC number, OTP or PIN.
Do not share or duplicate eWallet accounts.
Any breach of policies and/or Touch n’ Go eWallet Terms and Conditions may result in a temporary or permanent suspension of your account.
While using payment
Check all payments carefully before proceeding.
Shop only from trusted sites.
Activate face recognition for a more secure authentication method.
Link card
For better security, only link your own credit/debit cards to your eWallet account.
Do not share any credit/debit card information to avoid unauthorised transactions.