TNG eWallet Visa Card Travel Cashback Campaign 3.0
Frequently Asked Questions
1. What is the campaign duration of the TNG eWallet Visa Card Travel Cashback Campaign 3.0?
The TNG eWallet Visa Card Travel Cashback Campaign campaign runs from 1 September 2025 to 31 December 2025.
2. What are the Campaign Rewards:
Cashback Campaign:
Cashback Tier | Cashback Percentage | Eligibility Criteria | Example |
Tier 1 | 0.2% | Earn 0.2% cashback on your entire transaction amount when you spend RM 2.00 or more in a single purchase | A transaction of RM120 made, will be rewarded with RM0.24 Cashback (Tier 1 – 0.2% = 0.2% x RM120 = RM0.24 Total Cashback) |
Tier 2 | 0.3% | Earn 0.3% cashback on your entire transaction amount when you spend RM 150.00 or more in a single purchase | A transaction of RM200 made, will be rewarded with RM1.00 Cashback (Tier 1 – 0.2% + Tier 2 – 0.3% = 0.5% x RM200 = RM1.00 Total Cashback) |
Tier 3 | 0.5% | Earn 0.5% cashback on your entire transaction amount when you spend RM 300.00 or more in a single purchase | A transaction of RM320 made, will be rewarded with RM3.20 Cashback (Tier 1 – 0.2% + Tier 2 – 0.3% + Tier 3 – 0.5% = 1% x RM320 = RM3.20 Total Cashback) |
3. Who is eligible for the TNG eWallet Visa Card Travel Cashback campaign?
Campaign is open to all TNG eWallet Visa cardholders that meet the following conditions (“Eligible Spend”):
a. Applicable to users who have registered their TNG eWallet with a valid registered mobile number and successfully activated their TNG eWallet Visa Card.
b. Perform an overseas and in-store transaction using your TNG eWallet Visa Card by presenting it physically at merchant locations outside of Malaysia.
c. Transactions made must be successfully processed and not voided or reversed.
d. Transactions made at the following merchant category codes are excluded as an Eligible Spend:
Merchant Category Codes | Details |
3024 | Pakistan Air |
4011 | Railroads |
4111 | Local and Suburban Commuter Passenger Transportation, Including Ferries |
4112 | Passenger Railways |
4121 | Taxicabs and Limousines |
4131 | Bus Lines |
4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services |
4215 | Courier Services – Air and Ground, and Freight Forwarders |
4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage |
4789 | Transportation Services |
5511 | Car and Truck Dealers (New and Used) Sales, Service, Repairs, Parts, and Leasing |
5169 | Petroleum and Petroleum Products |
5542 | Automated Fuel Dispensers |
6010 | Financial Institutions – Manual Cash Disbursements |
6011 | Cash withdrawal transactions |
6012 | E-wallet top-up transactions |
6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) |
6211 | Security Brokers/Dealers |
6300 | Payment of insurances and/ or takaful |
6540 | Account funding & reloads |
6540 | Non-Financial Institutions – Stored Value Card Purchase/Load |
8398 | Payment to charity and/ or social services organisations |
8641 | Civic, Social, and Fraternal Associations |
8661 | Religious Organizations |
8675 | Automobile Associations |
9211 | Courts Costs (including alimony and child support) |
9222 | Fines |
9223 | Bail and Bond Payments |
9311 | Tax Payments |
9399 | Government Services |
9402 | Postal Services (Government Only) |
9405 | Intra-Government Purchases (Government Only) |
9406 | Gambling, betting and gaming related transactions |
4. How will the cashback be credited?
The cashback will be credited to your eWallet account after each completed Eligible Spend. In the event Eligible Spends are refunded, cancelled, voided, or reversed, TNGD reserves the right to deduct the Campaign Cashback that has been credited to TNG eWallet Visa cardholders without prior notice.
5. Who should I contact for assistance?
For any inquiries or assistance, you can reach out to us via our live chat from your TNG eWallet (go to your Profile page and scroll down to "Chat with Us") between 7am and 10pm daily, including public holidays, or by writing to us, here.
Kempen Pulangan Tunai Percutian Kad Visa TNG eWallet 3.0
Soalan Lazim
1. Apakah tempoh Kempen Pulangan Tunai Percutian Kad Visa TNG eWallet 3.0?
Kempen Pulangan Tunai Percutian Kad Visa TNG eWallet 3.0 berlangsung dari 1 September 2025 hingga 31 Disember 2025.
2. Apakah Ganjaran Kempen:
Kempen Pulangan Tunai:
Jenis Kad | Peringkat Pulangan Tunai | Peratusan Pulangan Tunai | Kriteria Kelayakan | Contoh |
Kad Basic | Peringkat 1 | 0.2% | Dapatkan pulangan tunai 0.2% daripada jumlah keseluruhan transaksi anda apabila anda membelanjakan RM 2.00 atau lebih dalam satu pembelian | Transaksi sebanyak RM120 yang dilakukan akan diberi ganjaran Pulangan Tunai RM0.24 (Peringkat 1 – 0.2% = 0.2% x RM120 = RM0.24 Jumlah Pulangan Tunai) |
Peringkat 2 | 0.3% | Dapatkan pulangan tunai 0.3% daripada jumlah keseluruhan transaksi anda apabila anda membelanjakan RM 150.00 atau lebih dalam satu pembelian | Transaksi sebanyak RM200 yang dilakukan akan diberi ganjaran Pulangan Tunai RM1.00 (Peringkat 1 – 0.2% + Peringkat 2 – 0.3% = 0.5% x RM200 = RM1.00 Jumlah Pulangan Tunai) | |
Peringkat 3 | 0.5% | Dapatkan pulangan tunai 0.5% daripada jumlah keseluruhan transaksi anda apabila anda membelanjakan RM 300.00 atau lebih dalam satu pembelian | Transaksi sebanyak RM320 yang dilakukan akan diberi ganjaran Pulangan Tunai RM3.20 (Peringkat 1 – 0.2% + Peringkat 2 – 0.3% + Peringkat 3 – 0.5% = 1% x RM320 = RM3.20 Jumlah Pulangan Tunai) |
3. Siapakah yang layak untuk Kempen Pulangan Tunai Percutian Kad Visa TNG eWallet?
Kempen terbuka kepada semua pemegang kad TNG eWallet Visa yang memenuhi syarat berikut (“Perbelanjaan Layak”):
a. Anda mestilah pengguna yang telah mendaftarkan TNG eWallet dengan nombor mudah alih berdaftar yang sah dan berjaya mengaktifkan Kad Visa TNG eWallet.
b. Melakukan transaksi luar negara dan di dalam kedai menggunakan Kad Visa TNG eWallet anda dengan mengemukakannya secara fizikal di lokasi peniaga di luar Malaysia.
c. Memastikan transaksi yang dibuat berjaya diproses dan tidak dibatalkan atau diterbalikkan.
d. Transaksi yang dilakukan pada kod kategori peniaga berikut dikecualikan sebagai Perbelanjaan Layak:
Kod Kategori Peniaga | Butiran |
3024 | Pakistan Air |
4011 | Railroads |
4111 | Local and Suburban Commuter Passenger Transportation, Including Ferries |
4112 | Passenger Railways |
4121 | Taxicabs and Limousines |
4131 | Bus Lines |
4214 | Motor Freight Carriers and Trucking – Local and Long Distance, Moving and Storage Companies, and Local Delivery Services |
4215 | Courier Services – Air and Ground, and Freight Forwarders |
4225 | Public Warehousing and Storage – Farm Products, Refrigerated Goods, Household Goods, and Storage |
4789 | Transportation Services |
5511 | Car and Truck Dealers (New and Used) Sales, Service, Repairs, Parts, and Leasing |
5169 | Petroleum and Petroleum Products |
5542 | Automated Fuel Dispensers |
6010 | Financial Institutions – Manual Cash Disbursements |
6011 | Cash withdrawal transactions |
6012 | E-wallet top-up transactions |
6051 | Quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order) |
6211 | Security Brokers/Dealers |
6300 | Payment of insurances and/ or takaful |
6540 | Account funding & reloads |
6540 | Non-Financial Institutions – Stored Value Card Purchase/Load |
8398 | Payment to charity and/ or social services organisations |
8641 | Civic, Social, and Fraternal Associations |
8661 | Religious Organizations |
8675 | Automobile Associations |
9211 | Courts Costs (including alimony and child support) |
9222 | Fines |
9223 | Bail and Bond Payments |
9311 | Tax Payments |
9399 | Government Services |
9402 | Postal Services (Government Only) |
9405 | Intra-Government Purchases (Government Only) |
9406 | Gambling, betting and gaming related transactions |
4. Bagaimanakah Pulangan Tunai akan dikreditkan?
Pulangan Tunai akan dikreditkan ke akaun eWallet anda selepas setiap Perbelanjaan Layak selesai. Sekiranya Perbelanjaan Layak dikembalikan, dibatalkan, atau diterbalikkan, TNGD berhak untuk menolak Cashback Kempen yang telah dikreditkan kepada pemegang kad TNG eWallet Visa tanpa notis terlebih dahulu.
5. Siapakah yang perlu saya hubungi jika saya memerlukan bantuan?
Untuk pertanyaan atau bantuan, anda boleh menghubungi kami melalui Live Chat di TNG eWallet anda (pergi ke halaman Profil anda dan skrol ke bawah ke "Chat dengan Kami") antara jam 7 pagi hingga 10 malam setiap hari, termasuk cuti umum, atau dengan menulis kepada kami melalui pautan berikut.