TNG eWallet Overseas QR (DuitNow) Cashback Campaign
Frequently Asked Questions
1. What is the campaign duration of the TNG eWallet Overseas QR (DuitNow) Cashback Campaign
The TNG eWallet Overseas QR (DuitNow) Cashback Campaign runs from 15 January 2025 to 15 March 2025
2. What are the Campaign Rewards:
Cashback | Transaction | Cashback | Min. | Cashback | Cashback Disbursement | Total Cashback |
Overseas QR Payments | 1st | 5% | RM10 | 2.50 | The cashback will be credited to your eWallet account | RM7.50
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2nd | 2.50 | Upon issuance of the first Cashback, both Instant Cashback Vouchers will be placed under your "My Rewards" and will be deducted off your 2nd and 3rd Transaction automatically | ||||
3rd | 2.50 |
3. Who is eligible for the TNG eWallet Overseas QR (DuitNow) Cashback Campaign
Participation in this Campaign is open to all TNG eWallet users that meet the following conditions (“Eligible Spend”):
a. You must be a new Overseas QR user who have not transacted via Overseas Duitnow QR in Singapore, Thailand & Indonesia
b. Make three consecutive of your first Overseas QR transactions under Duitnow network with a minimum spend of RM10 per transaction when you scan the following QR below;
After Making Payment, users should be able to see Transaction Type as Duitnow QR
5. How will the cashback be credited?
The first cashback will be credited to your eWallet account after your first eligible purchase. Subsequently, your 2nd & 3rd transacIf any eligible purchases are refunded, cancelled, voided, or reversed, TNGD reserves the right to deduct the cashback previously credited without prior notice.
For the second and third cashback, these will be issued as vouchers and stored in your Voucher Drawer under My Rewards. Your payment will be automatically deducted using the cashback voucher, subject to availability at the time of use.
6. Who should I contact for assistance?
For any inquiries or assistance, submit your queries at https://tngd.my/careline-webform or call the TNGD Careline at +(603) 5022 3888. Operating hours are Monday to Sunday, 7:00 am to 10:00 pm, including public holidays.
Kempen Cashback TNG eWallet Overseas QR (DuitNow)
Soalan Lazim
1. Apakah tempoh kempen untuk Kempen Cashback TNG eWallet Overseas QR (DuitNow)?
Kempen Cashback TNG eWallet Overseas QR (DuitNow) akan berlangsung dari 15 Januari 2025 hingga 15 Mac 2025.
2. Apakah Ganjaran Kempen:
Kempen Cashback | Transaksi | Cashback | Perbelanjaan Minimum | Had Cashback (RM) | Penyaluran Cashback | Jumlah Cashback per Pengguna |
Pembayaran Overseas QR | Pertama | 5% | RM10 | 2.50 | Cashback akan dikreditkan ke akaun eWallet anda | RM7.50
|
Kedua | 2.50 | Selepas pemberian Cashback pertama, kedua-dua Voucher Cashback Instant akan dimasukkan ke dalam "My Rewards" anda dan akan ditolak secara automatik dari Transaksi ke-2 dan ke-3 anda. | ||||
Ketiga | 2.50 |
3. Siapakah yang layak untuk kempen Cashback Overseas QR (Duitnow)
Penyertaan Kempen ini terbuka kepada semua pengguna TNG eWallet yang memenuhi syarat-syarat berikut (“Perbelanjaan Layak”):
a. Anda mestilah pengguna QR Overseas baru yang belum pernah melakukan transaksi melalui Overseas Duitnow QR di Singapura, Thailand & Indonesia.
b. Lakukan tiga transaksi berturut-turut pertama anda menggunakan QR Overseas di rangkaian Duitnow dengan jumlah perbelanjaan minimum RM10 setiap transaksi apabila anda mengimbas QR Promptpay, QRIS & NETS.
Selepas membuat pembayaran, pengguna seharusnya dapat melihat Jenis Transaksi sebagai Duitnow QR.
4. Bagaimanakah Cashback akan dikreditkan?
Cashback akan dikreditkan ke akaun eWallet anda selepas setiap Perbelanjaan Layak selesai. Sekiranya Perbelanjaan Layak dikembalikan, dibatalkan, atau diterbalikkan, TNGD berhak untuk menolak Cashback Kempen yang telah dikreditkan kepada pemegang kad TNG eWallet Visa tanpa notis terlebih dahulu.
5. Siapakah yang perlu saya hubungi jika saya memerlukan bantuan?
Untuk pertanyaan atau bantuan, anda menghubungi kami melalui T@ngo Live Chat di laman web Touch N’Go atau aplikasi TNG eWallet atau menulis kepada kami di https://tngd.my/careline-webform . Waktu operasi adalah Isnin hingga Ahad, 7:00 pagi hingga 10:00 malam, termasuk cuti umum.