MY FamilyMart ONLINE RM5 Cashback

Frequently Asked Questions

Q1. What is the promotion?

A1. Spend a minimum of RM25 with Touch 'n Go eWallet via FamilyMart E-Commerce Mobile App (“MY FamilyMart ONLINE”) www.familymart.com.my/e-commerce in a single transaction to get RM5 cashback to your Touch 'n Go eWallet.

Q2. What is the duration of this promotion?

A2. This promotion is valid from 1 April 2021 to 30 June 2021 or the first 40,000 transactions during promotion period. The promotion will cease once the limit of cashback transactions is reached or at the expiration of the promotion period, whichever is earlier.

Q3. Who is eligible for this promotion?

A3. All Touch ‘n Go eWallet users who make payment via Touch ‘n Go eWallet via FamilyMart E-Commerce Mobile App (“MY FamilyMart ONLINE”) for a minimum purchase of RM25 in a single transaction throughout the promotion period.

Q4. How many times can I be entitled for the RM5 cashback?

A4. We limit only ONE (1) Cashback per Touch ‘n Go eWallet account throughout the promotion period. Combined receipts or split transactions are strictly not accepted for the RM5 cashback.

Q5. When will I receive the RM5 cashback?

A5. The RM5 cashback will be credited into user's Touch 'n Go eWallet account within THREE (3) working days (Monday to Friday, excluding Malaysia public holidays) after the eligible transaction date.

MY FamilyMart ONLINE Pulangan Tunai RM5

Soalan Lazim

S1. Apakah tawaran promosi ini?

J1. Belanja sekurang-kurangnya RM25 menggunakan Touch ‘n Go eWallet di FamilyMart aplikasi E-Commerce (“MY FamilyMart ONLINE”) www.familymart.com.my/e-commerce dalam satu transaksi untuk menerima pulangan tunai sebanyak RM5 ke akaun Touch ‘n Go eWallet.

S2. Bilakah tempoh promosi ini?

J2. Promosi ini sah dari 1 April 2021 sehingga 30 Jun 2021 atau terhad kepada 40,000 transaksi Touch ‘n Go eWallet yang terawal sepanjang tempoh promosi. Promosi ini akan berakhir apabila kuota transaksi pulangan tunai telah dicapai atau tempoh promosi tamat, yang mana lebih terdahulu.

S3. Siapa yang layak untuk promosi ini?

J3. Semua pengguna yang melakukan pembayaran melalui Touch ‘n Go eWallet untuk sebarang pembelian di di FamilyMart aplikasi E-commerce (“MY FamilyMart ONLINE”) dengan pembelian minima RM25 dalam satu resit di sepanjang tempoh promosi ini.

S4. Berapa kali saya berhak untuk pulangan tunai RM5?

J4. Promosi ini dihadkan kepada SATU (1) pulangan tunai bagi setiap akaun Touch ‘n Go eWallet sepanjang tempoh promosi. Penggabungan dan/atau pengasingan transaksi adalah tidak dibenarkan untuk mendapatkan pulangan tunai RM5.

S5. Bilakah akan saya menerima pulangan tunai RM5 tersebut?

J5. Pulangan Tunai RM5 akan dikreditkan terus ke akaun pengguna Touch ‘n Go eWallet dalam masa TIGA (3) hari bekerja (Isnin hingga Jumaat, tidak termasuk cuti umum Malaysia) selepas tarikh transaksi yang memenuhi syarat.