Manager, Partnerships

NEW

Kuala Lumpur, Malaysia

Permanent

Duties & Responsibilities

Business Development & Partnerships
Identify and negotiate partnership opportunities with merchants, brands, and service providers to expand the TNGD’s marketing capabilities, loyalty ecosystem, reward catalogue and gamification.
Build sustainable commercial models, including affiliate earnings, co-funded deals, and value-exchange partnerships by working closely with internal teams (Category Management, Marketing, Product, Data, Finance) to structure partnership models that benefit both users and merchants.
Explore new commercial opportunities — affiliate programs, voucher monetization, joint campaigns — to grow potential revenue and engagement.
Supply Management
Oversee the end-to-end supply strategy for rewards and vouchers to maintain a diverse and attractive catalogue for users.
Forecast and manage stock levels of digital and physical rewards to meet demand while minimizing wastage or expiry.
Monitor supplier and merchant fulfilment performance, ensuring timely delivery and user satisfaction.
Negotiate better supply terms and pricing to maximize value for the business and users.
Implement strong governance and audit processes for voucher and rewards inventory accuracy.
Stakeholder & Project Management
Serve as the link between Loyalty & Engagement, Category Management, and other internal teams (e.g., Product, Data, Finance, Risk, and Compliance).
Oversee campaign timelines, dependencies, and budgets to ensure smooth execution and alignment with business goals.
Prepare performance reports and insights for leadership and key stakeholders.
Marketing Execution
Drive go-to-market strategies for new loyalty features, campaigns, and reward launches to maximize adoption and engagement.
Collaborate with the Marketing team to craft impactful campaign messaging, creative assets, and push communication.
Work with Marketing, CRM, and Product teams to continuously refine user journeys and in-app touchpoints to increase reward discovery and conversion.
Market & Competitive Insights
Stay updated on market trends, competitor loyalty programs, and innovative engagement mechanics.
Provide recommendations for new reward categories, supply models, and user experience improvements to stay competitive.
Key Skills & Competencies
Business Development & Negotiation: Ability to structure, pitch, and secure mutually beneficial deals with partners and suppliers.
Supply & Inventory Management: Strong grasp of demand forecasting, stock optimization, and fulfilment governance.
Growth & Marketing Acumen: Skilled at designing and executing user-centric growth and engagement campaigns.
Analytical Thinking: Data-driven mindset to track performance, ROI, and user insights for continuous improvement.
Stakeholder Management: Effective collaboration across category management, product, marketing, and finance teams.
Contract and Agreement Management: Drafting and managing partnership agreements, ensuring all terms and conditions are met by both parties, and tracking contractual obligations.
Problem Solving & Agility: Ability to pivot and adapt strategies in a fast-changing environment.

Requirements

Bachelor’s degree in Business, Marketing, or related fields.
Min. 5 years of relevant experience, preferably in business and marketing/campaign related field.
Excellent presentation, good negotiation skills, and good stakeholder management skills.
Independent, organized, self-driven, and have strong interpersonal skills
Strong problem-solving skill, identify the right analysis, tools and data sources to find answer to specific problems.
Effectively performs analysis with minimal error and present output of analysis and insights in a thoughtful and easily digest manner.
Data driven with strong analytical skills to drive business impact based on data insights.
Team player and effectively collaborate with other teams to build trusted relationships.
Excellent verbal and written communication skills.