Travel globally, connect locally

Beyond checking the weather and sorting out local currency, staying connected abroad is a top concern for travellers. But with the Travel eSIM, this worry is a thing of the past. Purchase, activate, and switch seamlessly with only a few taps.

Simply select your destination from the list of supported countries, and your plan only starts when you connect to a local network. Pre-purchase in advance and stay worry-free from the moment you land.

Key benefits of getting a Travel eSIM via your eWallet
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No more physical SIM​

Enjoy instant setup on your phone without swapping physical SIM cards or hunting local SIM cards.​

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Available in over 190+countries​

Stay connected with a variety of data packages offering fast and reliable coverage worldwide​

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No more expensive roaming fees ​

Competitive pricing compared to traditional roaming fees from as low as RM 7​

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Rewarding​

​Turn your spending into something greater. Earn GoRewards points with every RM1 you spend.​

Here’s how simple it is to purchase:
Tap on “More” from your eWallet home screen, followed by “GOtravel”
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Tap on “More” from your eWallet home screen, followed by “GOtravel”
Select “Travel eSIM”
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Select “Travel eSIM”
Then on “Select country” to choose a country from the dropdown menu
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Then on “Select country” to choose a country from the dropdown menu
Select your preferred plan
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Select your preferred plan
Review and pay
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Review and pay
You can now access and manage your Travel eSIM from the “My eSIM” tab.
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You can now access and manage your Travel eSIM from the “My eSIM” tab.
Need help installing your travel eSIM? Refer to our <span>step-by-step guide below.</span> <br><br> <p style=
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Need help installing your travel eSIM? Refer to our step-by-step guide below.

*Note: Your eSIM will only activate when you arrive at your travel destination. See below to learn how to activate your eSIM.
You can purchase your Travel eSIM in advance, but please be aware that it will expire 30 days after purchase if not installed and activated within this period. Once expired, the eSIM cannot be activated, used, or refunded. To avoid this, make sure to install and activate your eSIM within the 30-day validity period.

How to install your Travel eSIM

For iPhone users, installing your Travel eSIM is simple. Simply scan the QR code provided using the camera on your device. Then, follow the on-screen instructions to complete the eSIM installation.​

For iPhone users with iOS 17.3 and above, you can also activate via the one-tap activation feature. Simply tap into your eSIM, and follow the on-screen instructions to complete the eSIM installation.

For Android users, you can easily install your Travel eSIM on your Android phone using the “Scan to Gallery” function.

  1. Save the QR code by taking a screenshot or downloading from your email.
  2. Go to "Settings"
  3. Select "Connections" (or "Network & Internet")
  4. Select "SIM manager" (or "Mobile Networks")
  5. Select "Add eSIM" (or "Add Mobile Plan")
  6. When prompted, choose "Scan QR Code from Gallery" (or "Use Saved QR Code"), then select the saved QR code from your phone’s Gallery or Photos app. Follow the on-screen instructions to complete the eSIM installation and activation.

Having trouble activating your Travel eSIM? Check these first.

Your Travel eSIM should activate automatically upon arrival at your destination.
If it does not, check the following:

Now, for your Travel eSIM line, please enable:

  1. Mobile data
  2. Data roaming
  3. APN (Access Point Network) and manually add the APN for your eSIM. You can find the correct APN for your Travel eSIM here.
  4. Manually connect to the local (destination) telco in the network selection. This helps you stay connected with the network. You can toggle between the networks you see in the network selection to find the most stable one for you.
  5. Set the appropriate Network mode/type (e.g., 3G, 5G) according to the eSIM you purchased.
Finally, for your Travel eSIM line, please disable:

  1. Airplane mode
  2. VoLTE (TURN OFF VoLTE)
  3. “Limit IP Address Tracking”

Not sure where to find these settings? Check out our full guide for iOS and Android: here .

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