We’ve all been there, stuck at the toll booth, scrambling to reload our eWallet while cars line up behind us. With SOS Balance, those moments of panic are a thing of the past. Available exclusively to our loyal TNG eWallet users, this feature automatically covers your toll charges at RFID and PayDirect-enabled toll plazas when your eWallet balance runs low, allowing you to keep moving seamlessly and stress-free. Simply repay the amount within 24 hours.

There’s no fee, subscription, or sign-ups required. It’s there when you need it. To keep enjoying this convenience, just use your eWallet actively and settle any outstanding amount within 24 hours. SOS Balance works for all vehicles linked to your eWallet account with RFID tags and PayDirect payment activated.

Currently, SOS Balance is available for toll payments only but stay tuned, we’re working to bring this feature to even more services soon.

SOS Balance is offered to active TNG eWallet users and promptly clear any outstanding payments. If you're eligible, you’ll receive a push notification informing you that SOS Balance is now available.

To check your eligibility, simply tap the SOS Balance icon or the car icon at the top of your eWallet home screen. You’ll be able to see your status, as shown here: