Senior Associate, SME Partnership Management

Job Description
  • Assistant in overseeing SME Merchant Partnership projects which includes Partnership management, Merchant Retention and Merchant Active Ratio
  • Assist in building, expanding and managing SME chain through partnership as aligned to company objective to increase market share and manage all execution to increase merchant and user confidence and awareness of Touch ‘n Go eWallet
  • Achieves SME strategies and objectives by contributing market information and recommendations to strategic plans and reviews and improvement process
  • Assist in overseeing all stages of partnership-revenue generation, conversion plan, implementation, rollout, review and improvement plan
  • Close coordination with various business units, legal, finance, marketing & regional teams
  • Manage and sustains rapport with partners, agencies and agent.
  • Meets Group and Team merchant targets and MTU targets by creating partnership pipeline and plan
  • Accomplishes other SME commercial team and organization mission by completing related results as needed

Job Requirements
  • Possess tertiary or professional qualification from recognized institution specializing in Sales, Marketing or Management
  • Min 3 years working experience in partnership management, preferably in the e-wallet or other payment business.
  • People management experience including managing day-to-day client relationships, expectations and sales force management
  • Strong command of written and oral English and Bahasa Malaysia. Possess good communication styles and able to leverage on team’s abilities.
  • Team player and able to work as a team with good interpersonal skills.

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