Touch ‘n Go
Touch ‘n Go has been a part of Malaysia’s mobility journey for over two decades. With 25 million active cards, 1.2 million active TNG RFID users, and 13 million unique customers, Touch ‘n Go continues to champion Malaysia’s mobility ecosystem through tolling, parking and transit powered by innovative technology.
Touch ‘n Go Sdn Bhd (TNGSB) was incorporated in October 1996 whereby it launched its services in March 1997 at the Metramac Highway and PLUS Expressways. It provides a mode of payment via a prepaid e-payment card called the Touch ‘n Go card.
The Touch ‘n Go card provides users with a means to perform cashless low value transactions which is simple and convenient. It totally discards the need to carry and search for loose change when making payments.
TNGSB holds the intellectual property rights to the Touch ‘n Go system, which is locally developed according to Mifare standard, the industry standard for contactless smartcards. This enables the company to improve the system independently with required modifications, enhancements and upgrades.
Touch ‘n Go is now the one and only Electronic Toll Collection (ETC) operator for all highways in Peninsular Malaysia. It is also being accepted as the Common Ticketing System (CTS) for major public transports in Klang Valley. In addition, Touch ‘n Go has diversifies into parking, theme parks and selected retail outlets. In view of this expansion and understanding the needs for customer to easily reload their card, reload can be performed at TNG hubs, Customer Service Centre at major highways, banks’ ATMs & CDMs, selected petrol stations, “Kaunter Khidmat Pelanggan Touch ‘n Go” at selected PETRONAS stations, and Automated Reload Kiosks at LRT stations.
To be No. 1 in the electronic payment system for micro payment towards realising a cashless society.
To provide secure, swift and convenient cashless payment mode to all.
TNGSB aims to enhance customer satisfaction by complying with the requirement of the Quality Management System (QMS) and continually improving the effectiveness of QMS.
Integrity, Customer Focused, Teamwork & Passion for success.
Touch ‘n Go Sdn Bhd is a wholly owned subsidiary of CIMB Group Holdings Berhad.