or click HERE to register
Careline: +603-2714 8888
7:30am to 9:30pm daily
(including Public Holidays)
Touch N Go
       
 
Touch 'n Go Card
     
 
 
 
 
 
   
       
    Photocard
       
   
       
   
       
   
       
   
       
   
       
   
       


USER GUIDE

A. RELOAD AND USAGE OF TOUCH ‘N GO CARD

At Touch ‘n Go Sales Counters / Reload lanes
Bring your Touch ‘n Go Card to any Touch ‘n Go Sales Counter or designated Reload lane.
Inform the Customer Service Assistant the required reload value RM 10, RM 20, RM 50, RM 100, RM150, RM 200 or RM 500. Make your payment, only CASH is accepted except for selected counters.
Your card will be reloaded and returned immediately.
Please keep reload receipt for future reference.
 
At ATMs
Bring your Touch ‘n Go and ATM cards.
Follow the instruction as per the ATM screen.
Please keep reload receipt for future reference.
 
Note: Banks and Third Party Agents charge a nominal fee for the reload service.

B. USAGE GUIDELINES
 
Distance-based fare (close system)
Please ensure that you have sufficient balance in your Card at all times.
‘Touch IN’ card at the reader upon ENTRY. Do not take transit ticket.
‘Touch OUT’ card at the reader again upon EXIT. Wait for ‘beep’ sound. Always use the SAME card.
Do not make a U-Turn.
Fare will be deducted and card balance will be displayed at the Toll Fare Indicator.
A maximum fare and / or surcharge will be imposed if you do not ‘Touch IN’ and ‘Touch OUT’ using the same card.
You are not allowed to take transit ticket upon entry and use the Touch ‘n Go Card to pay upon exit. If you do so, a maximum fare will be imposed.
 
Fixed fare (open system)
Please ensure that you have sufficient balance in your Card at all times.
Touch the Card at the reader and wait for “beep” sound.
Fare will be deducted and Card balance will be displayed at the Toll Fare Indicator.

 

 
 
     
 
Bank Negara Malaysia Kementerian Kerja Raya Lembaga Lebuhraya Malaysia Suruhanjaya Pengangkutan Awam Darat