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“Application Form” means the form prescribed and designed by TNGSB filled by you.

“Card” means a smart card utilizing contactless technology and commonly described as the “Touch 'n Go Card”.

“Card Transaction” means an electronic transaction generated using the Card at any of the Service Providers or Point of Sales to conduct the Services and Reload transaction.

“Credit Value” means the equivalent monetary value (excluding the Deposit), which can be used towards the Services.

“Date of Issue” means the date in which the Card is issued or deemed to have been issued.

“Deposit” means the sum, if any, specified by TNGSB from time to time as a condition for the issuance of the Card and is refundable at any point of time subject to compliance of the applicable terms and conditions of this Agreement.

“Expired” means in relation to the Card, a period of ten (10) years having elapsed from its Date of Issue.

“Invalidated Card” means a Card that cannot be utilized at any Service Provider or Point of Sale for Services.

“Issuer” means TNGSB or any other financial institution duly authorized by TNGSB. The list of the authorized financial institutions can be found in the website of TNGSB at http://www.touchngo.com.my.

“Outright Purchase Price” means the sum, if any, specified by TNGSB from time to time as a condition for the purchase of the Card, instead of the Deposit, and is not refundable.

“Point-Of-Sale” means a facility where the Card is sold and other customer support and services are rendered. The list of authorized Points of Sales are listed in the website of TNGSB at http://www.touchngo.com.my.

“Related Corporations” means the related corporations as defined under the Companies Act, 1965 and include their respective directors and employees.

“Reload” means the transaction of adding Credit Value to the Card conducted at any authorized Service Providers or Point of Sales.

“Service Provider” means a merchant, a seller or an organization, which has agreed to accept payments through the use of the Card for goods and / or services sold and / or provided. The lists of authorized Service Providers are listed in the website of TNGSB at http://www.touchngo.com.my.

“Services” means the Touch ‘n Go services and supplemental or additional services in relation thereto to be facilitated and/or provided by TNGSB.

“TNGSB” means Touch ‘n Go Sdn Bhd (Company No. 406400-X), a company incorporated in Malaysia and having its operational office at Unit G-2, Tower 6, Avenue 5, The Horizon, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur.

“Terms and Conditions” means these terms and conditions and the terms of services, policies and procedures as may be varied or modified from time to time at TNGSB's sole discretion.

“You” or “your” means you as the person to whom the Card has been issued for the purpose of using the Services in accordance with these Terms and Conditions.