We encourage users to register the card to enjoy value-added benefits offered by TNGSB, which may be added from time to time. For now, customer immediately get benefits are as follow:

a.	Refund claims when the card is lost or stolen.
b.	Free e-statement for user to track Touch 'n Go transaction record.

There are three ways to register:

a.	The easiest and fastest way to register is to log on to www.touchngo.com.my and register on-line.
b.	b. Call our Careline Centre at 03-2714 8888 to verify and update the contact details.
c.	Fill in the registration form at Touch 'n Go counter.

a.	To verify user information for lost card or refund claims.
b.	Market research to help us tailor our services and future marketing activities towards customers' needs.

TNGSB treats all users' data confidentially and do not sell or disclose it to third parties for commercial gains.

Yes. This is done during special promotion either by TNGSB or our business partners.

No. However, TNGSB's operation is governed by Bank Negara regulation because of its nature of business that involves cash transaction.

Apart from that, it is the policy of TNGSB to treat all users' data as strictly confidential because Touch 'n Go is regarded as an electronic purse that requires tight security.

As a responsible company, we do not profit from disclosing data to third parties.

It depends on the purpose of such action. We will provide assistance to disclose relevant data for law enforcement based on case-to-case basis..