In line with our aspiration to focus on improving our service quality to our valued customers, we have revised the Touch ‘n Go Fleetpass Terms & Conditions (T&C), which will be effective 1 May 2008.
We wish to highlight four (4) new major changes in the T&C, as follows:
1.
Yearly rebate on Security Deposit paid in cash
A rebate of 1.5% p.a on the value of Security Deposit paid in cash by TNGSB. (Please note that this is not applicable for Security Deposit in the form of Bank Guarantee)
The rebate will be reflected on the first bill/invoice of the year, effective January 2009.
2.
Cheque Returned Fee of RM 50.00 per cheque
3.
Request for hard copy of the bill/invoices will be subjected to RM5 per invoice.
4.
Late Payment Penalty Fee of 1% per month on overdue amount
Penalty of 1% per month will be charged on overdue amount. The fee will be reflected in the next bill/ invoice.
Please refer to scenarios below:
Scenario 1 – Payment Within Credit Term
Company:
ABC Sdn Bhd
Corporate ID:
00XX5
Invoice Date:
1/1/2008
Invoice Amount:
RM 10,000.00
Credit Term:
14 days
Payment Date:
13/1/08
Chargeable Amount:
- on 16/1/08
RM 0.00
Scenario 2- Payment After Credit Term
Company:
XYZ Ent
Corporate ID:
00x43
Invoice Date:
1/1/2008
Invoice Amount:
RM 45,200.00
Credit Term:
14 days
Payment Date:
17/2/2008
Chargeable Amount:
- on 16/1/08
RM 0.00
- on 1/2/08: (0.5% X 45,200.00)
RM 226.00
Scenario 3 – Partial Payment
Company:
123 Sdn Bhd
Corporate ID:
00s05
Invoice Date:
1/1/2008
Invoice Amount:
RM 15,000.00
Credit Term:
14 days
Payment Date:
14/1/08 – RM 8,000.00 ( partial payment )
Chargeable Amount:
- on 1/2/08 = 0.5% (RM 15,000 – RM 8,000)
RM 35.00
Please find enclosed the revised T&C for your attention and the T&C is also available at our website www.touchngo.com.my.Continuous use of the Fleetpass will be deemed as acceptance of the revised Fleetpass T&C.
Please call our Careline at 03 –7628 5115 or Fleetpass Unit at 03 –7625 4700 ext 143 should you require further clarification.
Thank you for using Touch ‘n Go Fleet Pass.
Yours faithfully,
TOUCH ‘N GO SDN BHD
(Formerly known as Rangkaian Segar Sdn Bhd)
