RESPONSE TO “TOUCH ‘n GO HASSLE” PUBLISHED IN MALAY MAIL OPINION SECTION (PG: 37) ON 26/1/2007
On behalf of Touch 'n Go Sdn Bhd (formerly known as Rangkaian Segar Sdn Bhd) (TNGSB), we would like to respond to the above letter written by Full of Hope from Seremban.
In order for us to further investigate the above complaint, we would like to request for Full of Hope to furnish us with the following for our immediate follow-up action on the matter:
- Bank that provide the ATM with Touch ‘n Go reload service
- Location of the ATM machine
- Time in which the transaction was made
- Touch ‘n Go card number
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Kindly contact the Corporate Communications Department at 03-7625 4700 ext 207 (Noorashikin Shafi’i) or ext 195 (Raja Emylia Raja Lope Ahmad) to provide the details.
Thank you.
Basariah Abdul Latiff
Chief Operating Officer
