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Facts & Figures
 
TNGSB Achievements At A Glance
Date Achievement
Mar 1997
First launched Touch ‘n Go Electronic Payment System at Metramac Highway and later on expanded the service to PLUS Expressways.
May 2000
Became an ISO9002 certified company.
Nov 2000
Won the Silver Award for “The Best Call Centre” category from Call Centre Association Malaysia.
Nov 2002
Successfully selected by Malaysian Government as the Common Ticketing System operator for major public transportation in Klang Valley i.e. LRT, KL Monorail, KTM Komuter, ERL and Rapid KL.
July 2004
Became the Single Electronic Toll Collection operator for all highways in Malaysia.
Sep 2005
Touch ‘n Go Zing card, an autoreload card was awarded the prestigious “Most Innovative Prepaid Card Award” by the European Financial Management and Marketing Association (EFMA).
 
Achievement
No. of Touch ‘n Go users: Around 4.4 million cardholders
No. of MyKad holders with Touch ‘n Go facility: Around 1 million cardholders
No. of SmartTAG users: Around 685,000 SmartTAGs
Vehicle throughput at Touch ‘n Go lane: 3 times faster than cash lane
Vehicle throughput at SmartTAG lane: 4 times faster than cash lane
Touch ‘n Go card lifespan: Around 10 years (64,000 read and write cycles)
Average Touch ‘n Go transactions: 1 million transactions per day
ATMs with Touch ‘n Go reload facility: More than 700 ATMs nationwide
CDMs with Touch ‘n Go reload facility: Around 60 Cash Deposit Machines
Petrol kiosks with Touch ‘n Go reload facility: Around 60 kiosks
Authorised agents with Touch ‘n Go reload facility: More than 400 outlets
 
 

   
 
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