| Positions |
Responsibilities |
Requirements |
Head, System Security,
Information
Services Dept |
| • |
Formulate, implement and ensure compliance to policies and procedures on key management, systems/application and network security. |
| • |
Develop business plan and budget for the department and execute accordingly. |
| • |
Plan and manage BS7799 compliance for ISD. |
| • |
Lead, coach and empower system security team. |
| • |
Provide security consultancy and training. |
|
| • |
Degree in Computer science / IT / equivalent |
| • |
IT Security Knowledge in Windows / Unix O/S and database (Oracle. SQL Server) |
| • |
BS7799 knowledge added advantage |
| • |
Project Management |
| • |
At least 8 years related working experience |
| • |
Team player with good analytical & interpersonal skills. |
|
Technical Support Executive,
Information
Services Dept.
(3 positions) |
| • |
Carry out administration and maintenance of Windows and Unix servers. |
| • |
Provide support and assistance to end-users. |
| • |
Prepare report for management as required. |
|
| • |
Diploma or Degree in Computer Science / IT or equivalent |
| • |
At least 3 years related working experience. Those with 5 years or more experience can be considered for Senior Executive position |
| • |
Knowledge of networks or Oracle/MSSQL databases would be an advantage |
| • |
Good writing and analytical skills |
| • |
Good communication & interpersonal skills |
| • |
Team player |
|
Account Manager,
Marketing Dept |
| • |
To assist marketing management with communications media and advertising materials to effectively represent the company's products and services to customers and prospects. |
| • |
Receive work assignments based on current needs, experience of the specialist and specialist's particular strengths in advertising or communications |
| • |
Meet with appropriate marketing representative to discuss communication needs or participates as a member of the sales and marketing team. |
| • |
Monitor roll-out of the campaign and checks for success level at conclusion. |
| • |
Provide selection of most appropriate and cost effective media through pre and post testing, measurement and evaluation. |
| • |
Prepare and monitor budgets for advertising and promotional activities. |
|
| • |
Candidate must possess Bachelor Degree in Marketing / Advertising or related discipline. |
| • |
At least 3 years experience in marketing / product management experience. |
| • |
Good interpersonal and communication skills. |
| • |
Good written skills in Bahasa Malaysia and English. |
| • |
Positive attitude towards work. |
| • |
Able to work under deadline pressure and extra hours if needed on assignments. |
| • |
Able to work in a dynamic and fast moving environment. |
|
Executive – Call Centre,
Customer
Service Dept.
(2 positions) |
| • |
To handle enquiries and complaints (telephone, mail & e-mail) from customers and Point Of Sales (POS) with a professional, efficient and responsive manner. |
| • |
To respond and act on customers’ enquiries and complaints in accordance to company’s Policies & Procedures. |
| • |
To achieve and maintain the efficiency rate as required by management at all times in accordance to Departmental Objectives. |
| • |
To assist Superiors in executing activities as planned in business and action plan. |
| • |
To communicate effectively with customers/Service Providers or other Unit/Department staff in case resolution process. |
| • |
To assume other related duties assigned by HOD or management as and when required. |
|
| • |
At least 1 year of working experience in the related field. |
| • |
Good verbal communication & telephone etiquette. |
| • |
Skill in business writing is an added advantage. |
| • |
Has the desire to perform & excel. |
|
Assistant Supervisor,
Customer
Service Dept. |
| • |
Supervise and coordinate opening and closing activities. |
| • |
Ensure all Customer Service Consultant perform their duties efficiently. |
| • |
Compile all transaction reports from the service counters and submit to the relevant department. |
| • |
Manage and monitor cash collection, inventory and other valuable items. |
| • |
Report and resolve feedback from walk-in customers. |
|
| • |
Diploma in any field. |
| • |
Minimum 2 years working experience in supervisory role. |
| • |
Good customer service skills, problem solving, oral and written communications skills. |
| • |
Computer literate. |
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