Careline: +603-2714 8888 7:00am to 10:00pm daily (including Public Holidays)
Customer Service
Always at your service Lost your card? Card malfunctioning? Or perhaps you’d like to update your contact information? Worry not, we’re here to serve and help you – just give us a holler!

Take your pick from the many ways you can get in touch with us:

Email: careline@touchngo.com.my
Careline: +603 2714 8888
Fax: +603 2714 8889
Operation Hours: 7am to 10pm daily (including public holidays)
Facebook: www.facebook.com/MyTouchnGo
Twitter: www.twitter.com/MyTouchnGo
SMS: Text us now! All you need to do is
type TNG <your inquiries>
send to 36266

*Customers will be charged according to their normal Telco charges.

Hubs:

Locations Operating Hours
The Sphere
Unit G-6, Ground Floor , The Sphere
No. 1, Avenue 1
Bangsar South
No. 8, Jalan Kerinchi
59200 Kuala Lumpur
KL Sentral Station
Lot 17 Departure Hall,
Level 1 KL City Air Terminal,
KL Sentral Station,
50470 Kuala Lumpur
Johor Bahru
Wisma Nufri, No. 12D,
Jalan Yahya Al-Datar,
Johor Bahru, Johor
Monday – Friday: 8:30am to 5:00pm
Saturday: 8:30am to 1.00pm
Sunday & Public Holidays Closed
Putrajaya (Jabatan Pendaftaran Negara)
No.20 Persiaran Negara
Presint 2, Aras 2
62551 Putrajaya
Monday – Friday: 8:30am to 5:00pm
Saturday: 9:00am to 2:00pm
Sunday and Public Holidays Closed
KLIA
Promotional Area, Lot 13, Departure Level,
Terminal Building
Kuala Lumpur International Airport
64000 Selangor
Daily, including Public Holidays:
6:00am to 12:00am


Not sure where to find us? Let the TnG Finder show you the way!