Customer Service
Always at your service Lost your card? Card malfunctioning? Or perhaps you’d like to update your contact information? Worry not, we’re here to serve and help you – just give us a holler!

Take your pick from the many ways you can get in touch with us:

Email: careline@touchngo.com.my
Careline: +603 2714 8888
Fax: +603 2714 8889
Operation Hours: 7am to 10pm daily (including public holidays)
Facebook: www.facebook.com/MyTouchnGo
Twitter: www.twitter.com/MyTouchnGo
SMS: Text us now! All you need to do is
type TNG <your inquiries>
send to 36266

*Customers will be charged according to their normal Telco charges.

Hubs:

Locations Operating Hours
The Sphere
Unit G-6, Ground Floor , The Sphere
No. 1, Avenue 1
Bangsar South
No. 8, Jalan Kerinchi
59200 Kuala Lumpur
KL Sentral Station
Lot 17 Departure Hall,
Level 1 KL City Air Terminal,
KL Sentral Station,
50470 Kuala Lumpur
Johor Bahru
Wisma Nufri, No. 12D,
Jalan Yahya Al-Datar,
Johor Bahru, Johor
Monday – Friday: 8:30am to 5:00pm
Saturday: 8:30am to 1.00pm
Sunday & Public Holidays Closed
Putrajaya (Jabatan Pendaftaran Negara)
No.20 Persiaran Negara
Presint 2, Aras 2
62551 Putrajaya
Monday – Friday: 8:30am to 5:00pm
Saturday: 9:00am to 2:00pm
Sunday and Public Holidays Closed
KLIA
Promotional Area, Lot 13, Departure Level,
Terminal Building
Kuala Lumpur International Airport
64000 Selangor
Daily, including Public Holidays:
6:00am to 12:00am


Not sure where to find us? Let the TnG Finder show you the way!