or click HERE to register
Careline: +603-2714 8888
7:30am to 9:30pm daily
(including Public Holidays)
Touch N Go
       
 
Touch 'n Go Card
     
 
 
 
 
 
   
       
    Photocard
       
   
       
   
       
   
       
   
       
   
       
   
       


FAQ

Faulty Card - Card Condition: Good
Faulty Card - Card Condition: Bad
(Warped/Bent/Cut)

1.
What is e-statement?
 
E-Statement is a value-added service offered by Touch 'n Go Sdn Bhd to enable customers to monitor card usage on-line via Touch 'n Go website at www.touchngo.com.my
 
 
The e-statement provides records such as date, time, point-of-usage (entry and exit), fare amount and reload information.
 
 
It provides transaction records that took place 48 hours ago and keeps transaction history for the last 90 days.
 
 
2.
How do I get e-statement?
 
a.
Register on-line at www.touchngo.com.my
b.
Wait for account activation (usually takes around 48 hours)
c.
Log into your e-statement account with your user name and password to start viewing your transaction record.
 
 
3.
How much do I have to pay for e-statement?
 
E-statement service is free-of-charge.
 
 
 
 
 
     
     


 

 
 
     
 
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