1. |
Can I get my money back if my Touch 'n Go card is lost or stolen? |
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Yes. It is very important that you register your Touch 'n Go card so that we can verify the user details to process the refund.
Any refund claim from unregistered user will not be entertained.
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2. |
How do I know if I am a registered user? |
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To check your registration status, please call our Careline at 03-2714 8888 (operational from 7.30am to 9.30pm daily, including public holidays). |
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3. |
How do I register my Touch 'n Go card? |
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For existing users, please call our Careline at 03-2714 8888 to update your registered details whenever you changed your contact details. |
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Fill in a registration form at our counter. |
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4. |
How can I block/blacklist/cancel my Touch 'n Go card? |
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Contact our Careline Centre: |
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Telephone: 03-2714 8888 (Operational from 7.30am to 9.30pm daily, including public holidays) |
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Fax: 03-2714 8889 |
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