It is a prepaid smartcard that uses Mifare contactless technology.  Mifare is the international de facto standard for contactless smartcard.

Information contain in this card can be read and written via magnetic induction using specified radio frequency and smartcard software.

Touch ‘n Go card can be use as a mode of payment for highways, public transports, selected parking, retail and theme parks.

Each time a user uses the Touch ‘n Go card, the electronic card reader will deduct the exact fare from the value stored inside the card.  User can top-up or reload the card with a pre-defined amount to continue using it.

Touch 'n Go card can be purchase from our Touch 'n Go Hubs, Touch 'n Go SPOTs as selected petrol stations and Touch 'n Go Sales Counters located at highways such as PLUS, ELITE, Ampang KL Elevated Highway, Penang Bridge, Besraya, SILK, Linkedua, New Pantai Expressway, Metramac and Shapadu.

You can also get a Touch 'n Go card from selected PETRONAS Stations, LRT Stations and third party agents. Please click here to search for the location near you.

Customer needs to fill in an application form at Touch ‘n Go Sales counter. The card costs RM10 each and comes with a one-year warranty period.

Customer can choose a reload value from RM10, RM20, RM35, RM50, RM100, RM200 and RM500.

Yes.  All new Touch ‘n Go cards come with a one-year warranty period.  If the card is faulty during this period, customer will get a card replacement free-of-charge.

However, the Touch ‘n Go card has been tested to last around 64,000 transactions or equivalent to 10-year lifespan for a very heavy user.

Customer needs to present the card at Touch 'n Go Sales Counters. Choose the reload value (min: RM10, max: RM500). Pay the amount and the Customer Service Attendant will do the reloading process. Once completed, customer will be provided with a printed reload receipt.

For reload at banks ATM/CDM, kindly follow the on-screen instructions to reload your Touch ’n Go card.

Yes.  For security reason, each Touch 'n Go card can store only up to RM1500.

We provide reload facilities at Touch 'n Go Hubs, Touch 'n Go SPOTs at selected petrol stations, Touch 'n Go Sales Counters and Lorong Tambah Nilai at highways, selected PETRONAS stations, STAR & PUTRA LRT, KTM Komuter, ATMs at CIMB, Maybank, AmBank, Bank Muamalat, Public Bank and RHB, Cash Deposit Machines at AmBank and Maybank and third party reload agents. We wish to inform that Petrol Stations and other authorised agents are categorised as independent agents. The appointment of these agents is to further expand our reload network, for the convenience of our customers. The additional service fee is to cover their operating costs.

Please refer table below for the service charge imposed by each operator.

Please click here to search for the location near you.

The name Touch ‘n Go basically tells us how to use the card. 

Just “touch” the card on the card reader. You may use either side of the card. The system will emit a “beep” sound to indicate that the transaction is successful.

The automatic lane barrier or flap gate will open and you may continue with your journey.

	One card for all – toll, parking, public transport, retail and theme park..
	Dedicated toll lanes.
	No need to prepare for exact change.
	No need to wait for attendant to give you the small change.
	No fumbling for cash at the gate/toll.
	Fast and convenient.

a.	Check the LED screen when you use your card at the Touch ‘n Go lane.
b.	Check the LED screen on your SmartTAG.
c.	Call our Careline Centre at 03-27148888 (operational from 7:30am to 9:30pm daily, including public holidays).
d.	Through e-statement in our website (please note that e-statement only provides transaction data that took place 48 hours ago.)
e.	Visit Touch ‘n Go sales counter

Please use our inquiry form. You will be notified within a few minutes once we have received the form.

The additional surcharge for parking is imposed by the building owners or parking operators.